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Hey there! My name is Yssah, a dedicated and result-driven Virtual Assistant with 3 years of experience in administrative tasks, customer support, and lead generation. Proficient in managing schedules, organizing files, handling client communications, and supporting day-to-day operations. Adept at using digital tools, communication and productivity platforms. Seeking to contribute to a dynamic team by streamlining administrative processes and helping business owners scale efficiently. I am continuously expanding my skill set across digital tools, content creation and client engagement to contribute to business growth and exceptional customer experiences.…Hey there! My name is Yssah, a dedicated and result-driven Virtual Assistant with 3 years of experience in administrative tasks, customer support, and lead generation. Proficient in managing schedules, organizing files, handling client communications, and supporting day-to-day operations. Adept at using digital tools, communication and productivity platforms. Seeking to contribute to a dynamic team by streamlining administrative processes and helping business owners scale efficiently. I am continuously expanding my skill set across digital tools, content creation and client engagement to contribute to business growth and exceptional customer experiences.

Yssah Jane Torrillo

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Hey there! My name is Yssah, a dedicated and result-driven Virtual Assistant with 3 years of experience in administrative tasks, customer support, and lead generation. Proficient in managing schedules, organizing files, handling client communications, and supporting day-to-day operations. Adept at using digital tools, communication and productivity platforms. Seeking to contribute to a dynamic team by streamlining administrative processes and helping business owners scale efficiently. I am continuously expanding my skill set across digital tools, content creation and client engagement to contribute to business growth and exceptional customer experiences.…Hey there! My name is Yssah, a dedicated and result-driven Virtual Assistant with 3 years of experience in administrative tasks, customer support, and lead generation. Proficient in managing schedules, organizing files, handling client communications, and supporting day-to-day operations. Adept at using digital tools, communication and productivity platforms. Seeking to contribute to a dynamic team by streamlining administrative processes and helping business owners scale efficiently. I am continuously expanding my skill set across digital tools, content creation and client engagement to contribute to business growth and exceptional customer experiences.

Available to hire

Hey there! My name is Yssah, a dedicated and result-driven Virtual Assistant with 3 years of experience in administrative tasks, customer support, and lead generation. Proficient in managing schedules, organizing files, handling client communications, and supporting day-to-day operations. Adept at using digital tools, communication and productivity platforms. Seeking to contribute to a dynamic team by streamlining administrative processes and helping business owners scale efficiently.

I am continuously expanding my skill set across digital tools, content creation and client engagement to contribute to business growth and exceptional customer experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Administrative Sales Assistant at The Ark Expatriate Solutions

May 1, 2025 - December 1, 2025

Provided administrative and sales support, including inbox management, calendar scheduling, file organization, CRM updates, social media support, and client communications; ensured smooth onboarding and adherence to company policies.

Client Engagement Specialist at Aaron Sansoni Group International

July 1, 2024 - April 1, 2025

Implemented targeted organic lead generation across Facebook, LinkedIn, email, and SMS to drive qualified leads; refined cold outreach strategies to strengthen the sales pipeline; built strong client relationships through personalized messaging and increased referrals.

Lead Generation & Cold Outreach VA at Yokly

December 1, 2022 - May 1, 2024

Led organic lead generation across social and email channels; built and nurtured client relationships; improved referrals through personalized outreach; managed daily operations.

Branch Manager at Yokly

February 1, 2020 - November 1, 2022

Led remote branch operations; oversaw onboarding and team performance; delivered growth targets; managed client relationships.

Customer Service Representative at Tea Talk (Roxas City)

November 1, 2018 - April 1, 2019

Delivered outstanding customer service, resolved inquiries, and supported day-to-day operations at Tea Talk; maintained high service standards.

Operations Manager at Tea Talk Milk Tea Shop

June 1, 2014 - April 1, 2018

Managed daily operations; supervised staff; oversaw inventory control; ensured excellent customer service; supported growth initiatives.

Client Relations and Administration Assistant at The Ark Expatriate Solution

May 1, 2025 - December 31, 2025

Assisted the consultant in supporting expatriates in Singapore with PR and citizenship applications by managing client coordination, follow-ups, and documentation.

Business Growth Partner at Okly

December 1, 2022 - May 31, 2024

Led targeted organic lead generation across Facebook, LinkedIn, email, and SMS; refined outbound outreach strategies, and built strong client relationships.

Customer Service Representative at Transcom WorldWide

November 1, 2018 - April 30, 2019

Delivered outstanding support to UPS clients by promptly handling inquiries, resolving issues, and managing high-volume inbound calls; coordinated with internal teams to address complex logistics challenges.

Branch Manager at Tea Talk

February 1, 2020 - November 30, 2022

Managed daily operations of Tea Talk Milk Tea Shop, including staff supervision, inventory control, and customer service.