Yuka Nagase

Available to hire

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

Japanese
Fluent
English
Advanced

Work Experience

Travel Associate at IACE Travel
June 1, 2024 - Present
Resolved software and system issues during operations; communicated with supervisors and team members for task clarity; streamlined workflows and improved task accuracy through technology and process optimization.
Travel Associate at IACE Travel
June 1, 2024 - Present
Developed strong technical troubleshooting skills by identifying and resolving software or system-related issues during operations. Communicated effectively with supervisors and team members to ensure clarity and task alignment. Streamlined work flows and improved task accuracy through effective use of technology and process optimization.
Travel Associate at IACE Travel
June 1, 2024 - Present
Adapted quickly to Amadeus and other technologies to handle travel-related tasks efficiently; maintained effective communication with supervisors to ensure clarity of instructions; independently resolved issues, demonstrating strong problem-solving skills.
Web Developer (Co-op) at Showflex International Inc. / Access Canada Ryugaku Centre
April 1, 2024 - October 26, 2025
Designed and developed responsive websites using HTML, CSS, and JavaScript to support marketing and client engagement; wrote clear, maintainable code following web development best practices; collaborated with cross-functional teams to deliver user-focused web solutions; demonstrated adaptability by solving unfamiliar technical challenges.
Web Developer (Co-op) at Showflex International Inc. / Access Canada Ryugaku Centre
April 1, 2024 - October 26, 2025
Designed and developed responsive websites using HTML, CSS, and JavaScript to support marketing and client engagement. Created clear, maintainable, and high-quality code following web development best practices. Collaborated with cross-functional teams to deliver user-focused web solutions.
Web Developer / Web Creator (Co-op) at ShowFlex International Inc. / Access Canada Ryugaku Centre
April 1, 2024 - September 18, 2025
Facilitated smooth communication with colleagues to enhance collaboration; demonstrated flexibility and independence when facing unknown situations; designed and implemented creative and practical web solutions using HTML, CSS and JavaScript; developed clear, maintainable code following best practices to deliver high-quality web applications.
Customer Service Associate at Uniqlo
May 1, 2021 - October 26, 2025
Delivered personalized customer service and product recommendations; set and achieved monthly sales and performance goals; trained and supported new employees, demonstrating leadership and teamwork.
Customer Service Associate at Uniqlo
May 1, 2021 - October 26, 2025
Delivered personalized customer service and product recommendations based on client needs to ensure customer satisfaction. Set and achieved monthly sales and performance goals through effective planning. Trained and supported new employees, demonstrating leadership and teamwork.
Customer Service at UNIQLO Gifu
May 1, 2021 - September 18, 2025
Understood clothing characteristics and flexible to customer preferences; set monthly goals and planned effectively to achieve them; demonstrated leadership by teaching new employees and providing guidance.
Customer Service Agent of Airport (Internship) at CKTS Corporation
November 1, 2019 - September 18, 2025
Managed time effectively and proactively engaged with customers; addressed concerns and guided passengers with connecting flights to their next destination.

Education

Ontario College Diploma at Georgian College
January 1, 2023 - August 1, 2024
College Diploma of Airport Service at College of Nakanippon Aviation Gifu
April 1, 2019 - March 1, 2021
Ontario College Diploma at Georgian College
January 11, 2030 - August 1, 2024
College Diploma, Airport Service at College of Nakanippon Aviation
January 11, 2030 - March 1, 2021
Ontario College Diploma at Georgian College
January 11, 2030 - August 1, 2024
College Diploma, Airport Service at College of Nakanippon Aviation
January 11, 2030 - March 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Travel & Hospitality, Professional Services, Retail, Education