YM

I'm an e-commerce professional with 10 years of experience growing online revenue across Shopify, Amazon, Flipkart, Walmart, Etsy, Wayfair, Target, eBay, and UAE marketplaces.

About

I’m an e-commerce professional with 10 years of experience growing online revenue across Shopify, Amazon, Flipkart, Walmart, Etsy, Wayfair, Target, eBay, and UAE marketplaces.

I specialize in SEO, paid advertising, CRO, automation, and analytics-driven decision making, and I love scaling omnichannel strategies, optimizing product performance, and improving conversion funnels to achieve strong YoY growth and 20%+ ROI uplift.

  • 11 years' experience
  • Joined January 2026

Industry experience

  • Retail
  • Software & Internet
  • Professional Services
  • Other

Work experience· 8 roles

E‑Commerce - Shopify Store Specialist · Think High Web Solutions Pvt. LtdJul 2025 – Present · 1 yr 5 mos

Managed day-to-day operations for three Shopify stores (The Seven Colours, Ubyld, Greyson Living); ensured smooth product listings, pricing accuracy, and inventory updates; uploaded and optimized product pages with SEO-friendly metadata; monitored performance via Shopify Analytics; coordinated marketing campaigns; handled order processing, fulfillment coordination, refunds, and basic customer support.

E‑Commerce Specialist · Samsung Data Systems India Pvt. LtdDec 2021 – Dec 2024 · 3 yrs 1 mo

Managed Shopify storefront operations, product uploads, collections, and SEO; achieved 25% faster page load and improved engagement. Executed Meta, Google, and TikTok performance campaigns delivering 3–5x ROAS. Implemented GA4, Shopify Analytics, and pixel tracking; built dashboards to monitor KPIs. Collaborated with design, content, and development teams to launch high-converting landing pages (avg. CVR ~3.2%). Optimized marketplace listings on Amazon, Noon, and Carrefour, boosting organic conversions by ~20%.

Inside Sales Vendor Management Coordinator (Dropshipping) · Moglix Labs Pvt. Ltd.Nov 2019 – Nov 2021 · 2 yrs 1 mo

Monitored orders end-to-end, ensured real-time inventory and pricing accuracy to prevent overselling or margin loss; analyzed product performance (sales, conversion rate, profit margins) to identify winning and underperforming products; tracked shipping timelines and delivery success rates, coordinating with suppliers to resolve issues; reviewed returns, refunds, and customer complaints to identify operational gaps; evaluated ad performance and linked campaign results to product profitability; prepared regular performance and profitability reports using Shopify Analytics, GA4, and spreadsheets.

Inside Sales Vendor Management Coordinator · Moglix Labs Pvt. Ltd.Nov 2019 – Nov 2021 · 2 yrs 1 mo
Senior Catalog Quality Specialist (Dropshipping) · Mattsenkumar Services Pvt. Ltd.Sep 2016 – Sep 2019 · 3 yrs 1 mo
Senior Catalog Quality Specialist · Mattsenkumar Services Pvt. Ltd.Sep 2016 – Sep 2019 · 3 yrs 1 mo
Customer Support Associate (E‑Commerce) · One97 Communications Pvt. Ltd.Jul 2014 – Jul 2016 · 2 yrs 1 mo
Process Associate - Customer Support · One97 Communications Pvt. Ltd.Jul 2014 – Jul 2016 · 2 yrs 1 mo

Education

Master's Degree in Computer Applications · IGNOU2030 – 2026
Bachelor's Degree in Computer Applications · IGNOU2030 – 2026

Certifications and awards

Higher Secondary School Certificate (Arts)2030 – 2026
Secondary School Certificate (General Subjects)2030 – 2026

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