Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a results-driven product leader with a proven track record of defining and delivering successful products. I excel at turning ideas into actionable requirements, applying user-centered design, and leveraging Agile methodologies to ship value fast. I'm pursuing an MBA from Boston University to grow as a leader in business. I'm a Certified Scrum Master (CSM) & Product Owner (CSPO), and I am recognized as an IBM Agile Thought Leader and Design Thinking Practitioner.…I am a results-driven product leader with a proven track record of defining and delivering successful products. I excel at turning ideas into actionable requirements, applying user-centered design, and leveraging Agile methodologies to ship value fast. I'm pursuing an MBA from Boston University to grow as a leader in business. I'm a Certified Scrum Master (CSM) & Product Owner (CSPO), and I am recognized as an IBM Agile Thought Leader and Design Thinking Practitioner.

Zachary Ambrose

Project Manager, Product Designer, UX Designer, +2





I am a results-driven product leader with a proven track record of defining and delivering successful products. I excel at turning ideas into actionable requirements, applying user-centered design, and leveraging Agile methodologies to ship value fast. I'm pursuing an MBA from Boston University to grow as a leader in business. I'm a Certified Scrum Master (CSM) & Product Owner (CSPO), and I am recognized as an IBM Agile Thought Leader and Design Thinking Practitioner.…I am a results-driven product leader with a proven track record of defining and delivering successful products. I excel at turning ideas into actionable requirements, applying user-centered design, and leveraging Agile methodologies to ship value fast. I'm pursuing an MBA from Boston University to grow as a leader in business. I'm a Certified Scrum Master (CSM) & Product Owner (CSPO), and I am recognized as an IBM Agile Thought Leader and Design Thinking Practitioner.

Available to hire

I am a results-driven product leader with a proven track record of defining and delivering successful products. I excel at turning ideas into actionable requirements, applying user-centered design, and leveraging Agile methodologies to ship value fast.

I’m pursuing an MBA from Boston University to grow as a leader in business. I’m a Certified Scrum Master (CSM) & Product Owner (CSPO), and I am recognized as an IBM Agile Thought Leader and Design Thinking Practitioner.

Skills

Leadership

Product Design

Jira

Experience Level

Leadership

Expert

Product Design

Expert

Jira

Expert

Language

English

Fluent

Work Experience

Director, Product Program Management at Fidelity Investments

March 1, 2023 - Present

Defined and implemented product strategies for multiple regulatory compliance platforms, avoiding millions in fines, supporting enterprise risk goals, and protecting the Fidelity brand. Developed roadmaps aligning Marketing, Operations, Technology, and Implementation teams, accelerating time-to-market and reducing delays. Launched a centralized ServiceNow incident reporting system to streamline engagement, reducing team overhead by 10+ hours weekly. Leveraged JiraAlign to align product execution with strategic outcomes and improve stakeholder visibility through real-time reporting.

Senior Technology Program Manager, Product Management at The Walt Disney Company

May 1, 2023 - October 12, 2025

Led product definition, strategy, and roadmap development for a $25M+ strategic initiative between Disney Parks and Disney Streaming. Maintained product roadmaps with budget tracking and milestones to enable leadership to manage scope and ROI. Championed Scrum best practices and improved backlog clarity, reducing product bugs by 60% through refined acceptance criteria.

Scrum Master & Program Manager at IBM

May 1, 2022 - October 12, 2025

Led three agile squads to develop IBM's strategic orchestration and automation platform; collaborated with Product Managers to define customer-centric feature sets. Drove rapid MVP development enabling client onboarding and contributing to a $58M deal. Established feedback loops and sprint-based outcome tracking to cut delivery cycles from months to weeks. Prioritized high-value work based on customer feedback and market analysis to ensure alignment with user needs and business goals.

Systems Analyst & Scrum Master at Fidelity Investments

November 1, 2018 - October 12, 2025

Led delivery of the Fidelity Planning & Guidance Center, Fidelity’s strategic retirement planning tool. Managed full Scrum lifecycle using Jira, including retrospectives, backlog grooming, and sprint reviews to deliver high-value features for a globally distributed development squad.