Results-driven professional with over 5 years of combined experience across customer service, creative production, and logistics. Proven ability to maintain composure under pressure, resolve complex client issues efficiently, and consistently meet high performance standards. As founder of TekFrame Studios, I independently manage end-to-end project delivery—strengthening time management, clear communication, and fast adaptation in dynamic environments. I’m comfortable working both independently and as part of a team, with a strong track record of professionalism and reliability.…

Kimar Clarke

Results-driven professional with over 5 years of combined experience across customer service, creative production, and logistics. Proven ability to maintain composure under pressure, resolve complex client issues efficiently, and consistently meet high performance standards. As founder of TekFrame Studios, I independently manage end-to-end project delivery—strengthening time management, clear communication, and fast adaptation in dynamic environments. I’m comfortable working both independently and as part of a team, with a strong track record of professionalism and reliability.…

Available to hire

Results-driven professional with over 5 years of combined experience across customer service, creative production, and logistics. Proven ability to maintain composure under pressure, resolve complex client issues efficiently, and consistently meet high performance standards.

As founder of TekFrame Studios, I independently manage end-to-end project delivery—strengthening time management, clear communication, and fast adaptation in dynamic environments. I’m comfortable working both independently and as part of a team, with a strong track record of professionalism and reliability.

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Skills

Work Experience

Freelance Videographer / Editor at TekFrame Studios (Self-Employed)
January 1, 2024 - Present
Planned, coordinated, and delivered video content across Jamaica, managing scheduling, travel logistics, and independent decision-making for each production. Built and maintained direct client relationships, ensuring expectations were clearly set and deliverables met or exceeded agreed standards. Applied a detail-oriented approach to both on-set execution and post-production, consistently delivering polished final edits on time. Safely transported and handled professional equipment across multiple locations.
Customer Support Specialist at Sutherland
January 1, 2023 - January 1, 2024
Handled customer interactions via phone, email, and live chat, resolving billing queries and technical issues efficiently and professionally. Managed high-volume case loads across multiple communication channels while maintaining strong performance. Recognized internally for punctuality, clear written communication, and a calm, solution-focused approach to difficult conversations.
Customer Service Representative at IBEX
January 1, 2020 - January 1, 2023
Provided customer support in a high-volume call center environment, handling inquiries, complaints, and account management with empathy and accuracy. Maintained key performance metrics throughout a three-year tenure. Adapted quickly to changing client needs and internal process updates while keeping service quality high.

Education

Digital Animation at Mico University College
January 1, 2019 - January 1, 2020
at Kingston Technical High School
September 1, 2013 - June 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Transportation & Logistics, Professional Services

Skills