Hello, I’m Zhou Wei Xian, a Singapore-based professional with a diverse background spanning IT helpdesk, security, front-office operations, sales, and freelance coordination. I’ve led teams, supported hardware and software, managed databases, and coordinated logistics, tutoring matching, and customer service across multiple roles from 2004 to present. I’m fluent in English, Simplified Chinese, Hokkien, and Bahasa Melayu, with working knowledge of German, French, Spanish, Portuguese, Italian, Mandarin variants, Teochew, and I’m learning Japanese and Indonesian. I’m actively seeking backend permanent roles and enjoy content creation, web work, and operational coordination in the meantime.

Zhou Wei Xian

Hello, I’m Zhou Wei Xian, a Singapore-based professional with a diverse background spanning IT helpdesk, security, front-office operations, sales, and freelance coordination. I’ve led teams, supported hardware and software, managed databases, and coordinated logistics, tutoring matching, and customer service across multiple roles from 2004 to present. I’m fluent in English, Simplified Chinese, Hokkien, and Bahasa Melayu, with working knowledge of German, French, Spanish, Portuguese, Italian, Mandarin variants, Teochew, and I’m learning Japanese and Indonesian. I’m actively seeking backend permanent roles and enjoy content creation, web work, and operational coordination in the meantime.

Available to hire

Hello, I’m Zhou Wei Xian, a Singapore-based professional with a diverse background spanning IT helpdesk, security, front-office operations, sales, and freelance coordination.

I’ve led teams, supported hardware and software, managed databases, and coordinated logistics, tutoring matching, and customer service across multiple roles from 2004 to present.

I’m fluent in English, Simplified Chinese, Hokkien, and Bahasa Melayu, with working knowledge of German, French, Spanish, Portuguese, Italian, Mandarin variants, Teochew, and I’m learning Japanese and Indonesian.

I’m actively seeking backend permanent roles and enjoy content creation, web work, and operational coordination in the meantime.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Chinese
Fluent
German
Intermediate
French
Intermediate
Spanish; Castilian
Intermediate
Portuguese
Intermediate
Italian
Intermediate
Japanese
Beginner
Indonesian
Beginner

Work Experience

Team Leader, Helpdesk Support (Level 1 & 2) at PCS Security (IT company)
January 1, 2004 - December 31, 2005
Led Level 1/2 helpdesk, onsite technical support; installed terminals; hardware/software repair; managed customer database and terminal tracking; warehouse stock-taking of IT terminals.
Freelance Tuition Agent at Pencil Box Tutorial
January 1, 2005 - December 31, 2006
Cold calling, customer service; converting enquiries to sales opportunities; maintained tutor database; advertising materials; designed flyers; issued invoices and collected payments; matched tutors to students.
Customer Service Representative (Front Office) at MAS (Bankrupt Department)
January 1, 2007 - December 31, 2008
Temp front-office customer service role; assisted customers at MAS administrative unit; provided front desk support.
Sales Executive, Channel Sales at Unilever
January 1, 2008 - December 31, 2009
Placed products in Upper and Lower trade; managed back-office paperwork; achieved daily customer acquisitions; compensation included base and transport allowance plus commission.
Freelance Coordinator / Sales & Tutor Matching at Self-Employed (Freelance)
January 1, 2009 - December 31, 2020
Sales of apparels, property and tuition matching; social media advertising; cold calling; coordinate property and tuition matching; manage customer and tutor databases; issue invoices and collect payments; full commission.
General Worker – Cleaning, Warehousing & Packing at Contract / Premises
January 1, 2022 - December 31, 2022
Premises cleaning, dishwashing, picking/packing, warehousing and container unstuffing.
Freelance Content Writer / Web Assignment at Self-Employed
January 1, 2023 - Present
Content writing and captions editing; freelance web assignments.

Education

O Levels (Private Candidate) at St Gabriel's Secondary School
January 11, 2030 - December 18, 2025
O Levels at Boon Keng Primary School; Tanjong Katong; St Gabriel's Secondary Schools
January 11, 2030 - February 4, 2026
Primary Education at Boon Keng Primary School
January 11, 2030 - February 4, 2026
O Levels (Private Candidate) at Self-Study / Private Candidate
January 11, 2030 - February 4, 2026

Qualifications

O Levels (Private Candidate)
January 11, 2030 - December 18, 2025
Class 3 Driving License
January 11, 2030 - February 6, 2026

Industry Experience

Education, Professional Services, Retail, Software & Internet, Telecommunications, Computers & Electronics, Consumer Goods, Media & Entertainment, Transportation & Logistics