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Senior Product and UX Designer with over eight years experience designing complex web and mobile products across insurance, finance, B2B and consumer platforms. Proven in leading end to end design initiatives at Aflac, Synechron working with Citi, and Unosquare, from discovery and research through to high fidelity delivery. Experienced in design systems, workflow and claims journey optimisation, and data informed design through research, usability testing, and analytics. Highly collaborative with product managers and engineers, mentoring junior designers and championing UX practice. Recently focused on AI augmented design and emerging agentic experience patterns, exploring how intelligent systems and human oversight can improve eﬃciency, clarity, and trust.…Senior Product and UX Designer with over eight years experience designing complex web and mobile products across insurance, finance, B2B and consumer platforms. Proven in leading end to end design initiatives at Aflac, Synechron working with Citi, and Unosquare, from discovery and research through to high fidelity delivery. Experienced in design systems, workflow and claims journey optimisation, and data informed design through research, usability testing, and analytics. Highly collaborative with product managers and engineers, mentoring junior designers and championing UX practice. Recently focused on AI augmented design and emerging agentic experience patterns, exploring how intelligent systems and human oversight can improve eﬃciency, clarity, and trust.

Aaron McAlinden

Product Designer, UX Designer, UI Designer, +2

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Senior Product and UX Designer with over eight years experience designing complex web and mobile products across insurance, finance, B2B and consumer platforms. Proven in leading end to end design initiatives at Aflac, Synechron working with Citi, and Unosquare, from discovery and research through to high fidelity delivery. Experienced in design systems, workflow and claims journey optimisation, and data informed design through research, usability testing, and analytics. Highly collaborative with product managers and engineers, mentoring junior designers and championing UX practice. Recently focused on AI augmented design and emerging agentic experience patterns, exploring how intelligent systems and human oversight can improve eﬃciency, clarity, and trust.…Senior Product and UX Designer with over eight years experience designing complex web and mobile products across insurance, finance, B2B and consumer platforms. Proven in leading end to end design initiatives at Aflac, Synechron working with Citi, and Unosquare, from discovery and research through to high fidelity delivery. Experienced in design systems, workflow and claims journey optimisation, and data informed design through research, usability testing, and analytics. Highly collaborative with product managers and engineers, mentoring junior designers and championing UX practice. Recently focused on AI augmented design and emerging agentic experience patterns, exploring how intelligent systems and human oversight can improve eﬃciency, clarity, and trust.

Available to hire

Senior Product and UX Designer with over eight years experience designing complex web and mobile products across insurance, finance, B2B and consumer platforms. Proven in leading end to end design initiatives at Aflac, Synechron working with Citi, and Unosquare, from discovery and research through to high fidelity delivery. Experienced in design systems, workflow and claims journey optimisation, and data informed design through
research, usability testing, and analytics. Highly collaborative with product managers and engineers, mentoring junior designers and championing UX practice. Recently focused on AI augmented design and emerging agentic experience patterns, exploring how intelligent systems and human oversight can improve eﬃciency, clarity, and trust.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

UX Designer at Synechron

November 1, 2020 - November 1, 2021

As UX Designer at Synechron, led discovery interviews and workflow mapping with Citi controllers; reimagined manual financial workflows as intuitive internal web tools; partnered with business analysts and developers to align designs with regulatory and operational constraints; delivered tools that improved speed, accuracy, and transparency in day-to-day decision making.

Senior UX/UI Designer at Unosquare

September 1, 2019 - November 1, 2020

Led the full UX lifecycle for a B2B wholesale pet food sales platform, including discovery, information architecture, interaction design, prototyping, and usability testing across web and mobile; designed scalable, commerce-driven workflows and dashboards; collaborated with product managers and engineers to ensure high-fidelity translation to production.

UX Designer at Aflac

November 1, 2021 - Present

Led end-to-end design of claims and self-service journeys; partnered with product, engineering, and operations to simplify complex insurance workflows; evolved a scalable design system to improve consistency and speed to production; contributed to AI-augmented design initiatives and agentic experience design.

INTERACTION DESIGN INTERN at Voscuris

May 1, 2017 - February 1, 2019

Led end-to-end UX and UI design for the company’s reporting platform from requirements gathering and user flows through to high-fidelity prototypes; led a full company rebrand including logo, visual identity, marketing assets, and website to position Voscuris as a modern healthcare technology provider.

INTERACTION DESIGN INTERN at Rehab Studio

July 1, 2016 - Present

Supported senior designers on client projects; owned branding and digital presence for the Hack the Hub hackathon, delivering the event identity and a responsive website while collaborating with developers and stakeholders to meet tight deadlines.