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Hi, I’m Aaron Koch. I’m a customer-service professional with a creative background in writing and journalism from Vancouver Island University. I thrive in fast-paced environments, enjoy building strong relationships with clients, and I love turning complex tasks into clear, practical solutions. Beyond my day-to-day work, I’ve honed skills in social media, content creation, and brand voice—helping teams connect with audiences and deliver engaging experiences. I’m always eager to learn new tools and bring a positive, collaborative mindset to every project.…Hi, I’m Aaron Koch. I’m a customer-service professional with a creative background in writing and journalism from Vancouver Island University. I thrive in fast-paced environments, enjoy building strong relationships with clients, and I love turning complex tasks into clear, practical solutions. Beyond my day-to-day work, I’ve honed skills in social media, content creation, and brand voice—helping teams connect with audiences and deliver engaging experiences. I’m always eager to learn new tools and bring a positive, collaborative mindset to every project.

Aaron Koch

Writer, Content Creator, Content Designer, +2

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Hi, I’m Aaron Koch. I’m a customer-service professional with a creative background in writing and journalism from Vancouver Island University. I thrive in fast-paced environments, enjoy building strong relationships with clients, and I love turning complex tasks into clear, practical solutions. Beyond my day-to-day work, I’ve honed skills in social media, content creation, and brand voice—helping teams connect with audiences and deliver engaging experiences. I’m always eager to learn new tools and bring a positive, collaborative mindset to every project.…Hi, I’m Aaron Koch. I’m a customer-service professional with a creative background in writing and journalism from Vancouver Island University. I thrive in fast-paced environments, enjoy building strong relationships with clients, and I love turning complex tasks into clear, practical solutions. Beyond my day-to-day work, I’ve honed skills in social media, content creation, and brand voice—helping teams connect with audiences and deliver engaging experiences. I’m always eager to learn new tools and bring a positive, collaborative mindset to every project.

Available to hire

Hi, I’m Aaron Koch. I’m a customer-service professional with a creative background in writing and journalism from Vancouver Island University. I thrive in fast-paced environments, enjoy building strong relationships with clients, and I love turning complex tasks into clear, practical solutions.

Beyond my day-to-day work, I’ve honed skills in social media, content creation, and brand voice—helping teams connect with audiences and deliver engaging experiences. I’m always eager to learn new tools and bring a positive, collaborative mindset to every project.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Advanced

Work Experience

Optometric Technician at Oceanside Optometry

February 1, 2024 - October 31, 2025

Greeted incoming patients by conducting pre-tests, documentation, and intake; managed front office operations (phone calls, emails, and mailings); maintained accurate patient records including medical history, test results, prescriptions, and billing information; multitasked under pressure in a fast-paced environment; developed aptitude for learning new skills and tools rapidly.

Partner Resources at Starbucks Coffee

June 1, 2024 - June 1, 2024

Managed partner resources; created a positive learning environment; organized opening and closing duties; followed Starbucks policies for cash handling and safety; ensured safety of all partners during each shift.

Shift Supervisor at Starbucks Coffee

June 1, 2020 - June 1, 2020

Created a positive learning environment by coaching and supporting team members on shift; built strong relationships with colleagues; followed shift protocols and opened/closed duties; ensured operational excellence.

Barista at Starbucks Coffee

November 1, 2019 - November 1, 2019

Memorized beverage recipes and produced craft beverages with accuracy; upheld health and safety standards; maintained high standards of conduct and service; contributed to store achievements.

Social Media Liaison at Porta Magazine

April 1, 2021 - April 1, 2021

Developed and executed a results-driven social media strategy; created and curated engaging content for social platforms; maintained a unified brand voice; monitored channels for industry trends; interacted with users and responded to inquiries and comments.