Writing, organizing, and testing complex technical information to create easy-to-follow learning guides in a deadline-driven environment. Communicating with subject-matter experts to ensure technical accuracy across all documentation. Researching and writing 15-minute scripts for instructional video content for the web. Researching and writing SEO-friendly blog posts to support video content. Collaborating with a distributed team in a remote environment while maintaining productivity.

Writing Scoring Leader / TOEFL Examiner / SAT Examiner at Educational Testing Service

August 1, 2016 - April 1, 2024

Monitored and mentored teams of up to 18 exam raters as they read, analyze, and score essays; answered questions and offered feedback to help individual raters maintain scoring accuracy; responded to urgent issues for the entire team to ensure smooth shifts; maintained contact with Content Scoring Leaders and escalated problems as appropriate; read and analyzed student essays to assign scores according to rubrics; communicated with supervisors via live chat to obtain feedback and ensure accurate scoring.

Content Writer at Virtual Vocations

June 1, 2017 - January 1, 2018

Read job ads and collected relevant information to create job abstracts; Researched companies to obtain accurate information; Summarized, edited, and rewrote job details to construct concise entries for the company website; Wrote concise, descriptive job titles to make finding openings easier for job seekers; Incorporated weekly feedback to improve quality; Communicated with supervisors and coworkers promptly via Slack.

Content Ideation Assistant at Dose Media

March 1, 2022 - Present

Researching and brainstorming ideas based on keywords, current trends, and audience favorites; Testing resource packs and writing video scripts for approved ideas; Analyzing metrics, preparing reports, and suggesting improvements based on analysis; Collaborated with a remote team to maintain productivity.

Online Marketing Intern at Glim Music

July 1, 2020 - September 1, 2020

Designed marketing strategy for website, blog, SEO, social media, and other online platforms. Acted as a writing consultant for ads, pitches to distributors, and various web copy. Represented brand across social channels and community (Twitch, Discord).

Online Marketing Intern at Chase PRs

July 1, 2021 - October 1, 2021

Built and published a website, and wrote health-related blog posts using the WordPress engine.

Social Media Intern at Stor iblocks.com

September 1, 2018 - December 1, 2018

Created story content for social media posts several times a week; Networked with community members via Likes, Comments, and Shares; Offered feedback on content and functionality of the social media platform.

Copywriter and Community Moderator at Team Pixel Perfect (Team Pixel Perfect)

November 1, 2014 - November 1, 2020

Web site Copywriter, creating dynamic content for web pages and writing promotional materials to drive traffic and increase the entertainer's web presence. Discord Organizer, assisting a web community of over 1,200 members while managing voice and text channels and handling other written tasks. Channel Moderator, assisting a web community that averages 300 members per broadcaster’s live streaming channel. Event Planner, organizing guest lists, scouting potential locations, making and confirming reservations, and relaying information for community events at conventions across the country.

Online Marketing Coordinator at MacNcheeseP1z (Minecraft Channel)

July 1, 2020 - September 1, 2020

Content Writer at YouTube channel MacNcheeseP1z

July 1, 2021 - October 1, 2021

Copywriter and Community Moderator (Volunteer) at Future Man (Twitch.tv)

November 1, 2014 - November 1, 2020

Web site Copywriter, creating dynamic content for web pages and writing promotional materials to drive traffic and increase the entertainer's web presence. Discord Organizer, assisting a web community of over 1,200 members while managing voice and text channels and handling other written tasks on the Discord community app. Channel Moderator, assisting a web community that averages 300 members per broadcaster’s live streaming channel. Event Planner, organizing guest lists, scouting potential locations, making and confirming reservations, and relaying information for community events at conventions across the country.