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I am a senior UX designer and design strategist with 11+ years of experience shaping enterprise product experiences in healthcare and SaaS. I focus on research-driven decision making, AI-assisted UX, and legacy modernization to turn ambiguous problems into task-driven, reliable experiences. I lead cross-functional collaboration to modernize workflows, evolve design systems, and deliver measurable improvements in usability and execution across teams. I thrive on translating business rules and edge cases into clear system behavior, while advocating for safety, clarity, and scalability in complex environments.…I am a senior UX designer and design strategist with 11+ years of experience shaping enterprise product experiences in healthcare and SaaS. I focus on research-driven decision making, AI-assisted UX, and legacy modernization to turn ambiguous problems into task-driven, reliable experiences. I lead cross-functional collaboration to modernize workflows, evolve design systems, and deliver measurable improvements in usability and execution across teams. I thrive on translating business rules and edge cases into clear system behavior, while advocating for safety, clarity, and scalability in complex environments.

ABDUL MUNAF

UX Designer, Product Designer, UI Designer, +1

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I am a senior UX designer and design strategist with 11+ years of experience shaping enterprise product experiences in healthcare and SaaS. I focus on research-driven decision making, AI-assisted UX, and legacy modernization to turn ambiguous problems into task-driven, reliable experiences. I lead cross-functional collaboration to modernize workflows, evolve design systems, and deliver measurable improvements in usability and execution across teams. I thrive on translating business rules and edge cases into clear system behavior, while advocating for safety, clarity, and scalability in complex environments.…I am a senior UX designer and design strategist with 11+ years of experience shaping enterprise product experiences in healthcare and SaaS. I focus on research-driven decision making, AI-assisted UX, and legacy modernization to turn ambiguous problems into task-driven, reliable experiences. I lead cross-functional collaboration to modernize workflows, evolve design systems, and deliver measurable improvements in usability and execution across teams. I thrive on translating business rules and edge cases into clear system behavior, while advocating for safety, clarity, and scalability in complex environments.

Available to hire

I am a senior UX designer and design strategist with 11+ years of experience shaping enterprise product experiences in healthcare and SaaS. I focus on research-driven decision making, AI-assisted UX, and legacy modernization to turn ambiguous problems into task-driven, reliable experiences. I lead cross-functional collaboration to modernize workflows, evolve design systems, and deliver measurable improvements in usability and execution across teams. I thrive on translating business rules and edge cases into clear system behavior, while advocating for safety, clarity, and scalability in complex environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Senior UX Designer at ResMed/MatrixCare

June 1, 2016 - August 1, 2025

Led the design of complex enterprise healthcare workflows across clinical, financial, and administrative systems, modernizing legacy processes into structured, task-driven experiences focused on accuracy and task completion. Redefined cash-entry and shift-handover workflows, transforming fragmented multi-step processes into unified flows to reduce data omissions and reconciliation effort. Translated business rules, constraints, and edge cases into interaction models to ensure consistent system behavior across financial and operational scenarios. Defined interaction flows and guardrails to ensure required data capture and prevent invalid task execution. Directed workflow discovery and validation using contextual inquiry and usability testing, iterating designs to minimize usability issues. Created high-fidelity interaction flows and prototypes for data-heavy applications used by clinical and operational teams. Collaborated with product, engineering, and domain stakeholders to align deci

UI/UX Consultant at GNG Solutions

December 1, 2013 - May 1, 2016

Led UX for multiple client projects across data-heavy applications, independently handling problem definition, interaction design, and delivery. Translated ambiguous client requirements into clear UX problem statements and actionable design directions aligned with business goals and technical constraints. Designed interaction flows, information architecture, and high-fidelity prototypes balancing usability, feasibility, and delivery timelines. Simplified complex workflows by challenging unclear or inefficient requirements and proposing practical alternatives, reducing system complexity. Conducted usability validation and iterative refinements to improve clarity, task flow, and overall user experience. Collaborated closely with engineering teams to ensure design intent was accurately implemented in shipped solutions.

Specialist – Web Designing at Sutherland Global Services

August 1, 2008 - April 1, 2013

Designed and delivered enterprise web applications for internal platforms and client-facing systems within process-driven environments. Translated business and operational requirements into scalable UI solutions across interaction design and front-end implementation. Built reusable UI components and templates, improving consistency and delivery efficiency across projects. Collaborated with cross-functional teams under tight timelines, gaining experience in handling constraints, scale, and multi-stakeholder requirements.