Hi, I’m Boris Abazher, a results-driven Director of Software Delivery & Account Management with 15+ years of experience leading end-to-end delivery of complex web and mobile software solutions across healthcare, education, logistics, fitness, energy, and e-commerce. I’m passionate about helping clients achieve their business goals through strategic planning, delivery excellence, and strong partnerships. I excel in client relationship management, account growth, customer retention, and driving revenue expansion through consultative engagement and proactive delivery. I lead cross-functional Agile/Scrum teams through the SDLC, with deep expertise in project management, budgeting, and P&L ownership, always balancing operational rigor with strategic business outcomes.…

Boris Abazher

Hi, I’m Boris Abazher, a results-driven Director of Software Delivery & Account Management with 15+ years of experience leading end-to-end delivery of complex web and mobile software solutions across healthcare, education, logistics, fitness, energy, and e-commerce. I’m passionate about helping clients achieve their business goals through strategic planning, delivery excellence, and strong partnerships. I excel in client relationship management, account growth, customer retention, and driving revenue expansion through consultative engagement and proactive delivery. I lead cross-functional Agile/Scrum teams through the SDLC, with deep expertise in project management, budgeting, and P&L ownership, always balancing operational rigor with strategic business outcomes.…

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Skills

Experience Level

Language

English
Fluent

Work Experience

Director of Software Delivery & Account Management at TRIARE LLC
January 1, 2015 - Present
Own end-to-end client relationship management; trusted advisor to C-level executives; lead delivery of complex software projects through the full SDLC; coordinate cross-functional Agile/Scrum teams to meet scope, schedule, and budget; drive account growth and client retention via proactive engagement and delivery excellence; negotiate contracts for new engagements and renewals; maintain active portfolio P&L, track project margins, monitor resource utilization, and optimize cost efficiency; implement structured risk management to identify/mitigate delivery and commercial risks; partner with executive leadership on strategic planning to align client roadmaps with revenue goals and long-term business growth.
Software Project Manager at PadCloud
January 1, 2012 - December 31, 2015
Managed end-to-end SDLC for multiple software products, including project planning, budget management, risk management, and timeline control in Agile/Scrum environments; led cross-functional teams across multiple time zones; partnered with Product Owners and stakeholders on backlog prioritization, translating business requirements into structured user stories with clear acceptance criteria; maintained executive stakeholder engagement through transparent status reporting, demos, and retrospectives to ensure delivery excellence.

Education

Master’s degree at East European University of Economics and Management
January 1, 2002 - December 31, 2007

Qualifications

PMP
January 11, 2030 - February 16, 2026
AI Certified (CPM AI)
January 11, 2030 - February 16, 2026

Industry Experience

Healthcare, Education, Energy & Utilities, Transportation & Logistics, Software & Internet

Skills

Experience Level

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