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I'm a senior PMO and delivery leader with 15+ years of experience delivering enterprise software, ERP, and digital platforms in complex, customer-facing environments. I thrive on turning ambiguity into clarity, partnering with executives and cross-functional teams to define outcomes, and delivering with discipline. I’m known for driving accountability, transparent reporting, and steady progress across multi-workstream programs. My work spans IoT-enabled manufacturing UX, award-winning intranets, and e-commerce platform transformations for major retailers. I’ve led UX research and design delivery, managed complex CMS migrations, and aligned Product, IT, and Operations to measurable goals. I’m motivated by creating practical, scalable solutions that improve user experiences and operational performance while maintaining strong governance and stakeholder engagement.…I'm a senior PMO and delivery leader with 15+ years of experience delivering enterprise software, ERP, and digital platforms in complex, customer-facing environments. I thrive on turning ambiguity into clarity, partnering with executives and cross-functional teams to define outcomes, and delivering with discipline. I’m known for driving accountability, transparent reporting, and steady progress across multi-workstream programs. My work spans IoT-enabled manufacturing UX, award-winning intranets, and e-commerce platform transformations for major retailers. I’ve led UX research and design delivery, managed complex CMS migrations, and aligned Product, IT, and Operations to measurable goals. I’m motivated by creating practical, scalable solutions that improve user experiences and operational performance while maintaining strong governance and stakeholder engagement.

Adam Follett

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I'm a senior PMO and delivery leader with 15+ years of experience delivering enterprise software, ERP, and digital platforms in complex, customer-facing environments. I thrive on turning ambiguity into clarity, partnering with executives and cross-functional teams to define outcomes, and delivering with discipline. I’m known for driving accountability, transparent reporting, and steady progress across multi-workstream programs. My work spans IoT-enabled manufacturing UX, award-winning intranets, and e-commerce platform transformations for major retailers. I’ve led UX research and design delivery, managed complex CMS migrations, and aligned Product, IT, and Operations to measurable goals. I’m motivated by creating practical, scalable solutions that improve user experiences and operational performance while maintaining strong governance and stakeholder engagement.…I'm a senior PMO and delivery leader with 15+ years of experience delivering enterprise software, ERP, and digital platforms in complex, customer-facing environments. I thrive on turning ambiguity into clarity, partnering with executives and cross-functional teams to define outcomes, and delivering with discipline. I’m known for driving accountability, transparent reporting, and steady progress across multi-workstream programs. My work spans IoT-enabled manufacturing UX, award-winning intranets, and e-commerce platform transformations for major retailers. I’ve led UX research and design delivery, managed complex CMS migrations, and aligned Product, IT, and Operations to measurable goals. I’m motivated by creating practical, scalable solutions that improve user experiences and operational performance while maintaining strong governance and stakeholder engagement.

Available to hire

I’m a senior PMO and delivery leader with 15+ years of experience delivering enterprise software, ERP, and digital platforms in complex, customer-facing environments. I thrive on turning ambiguity into clarity, partnering with executives and cross-functional teams to define outcomes, and delivering with discipline. I’m known for driving accountability, transparent reporting, and steady progress across multi-workstream programs.

My work spans IoT-enabled manufacturing UX, award-winning intranets, and e-commerce platform transformations for major retailers. I’ve led UX research and design delivery, managed complex CMS migrations, and aligned Product, IT, and Operations to measurable goals. I’m motivated by creating practical, scalable solutions that improve user experiences and operational performance while maintaining strong governance and stakeholder engagement.

Skills

SharePoint

Jira

Experience Level

SharePoint

Expert

Jira

Intermediate

Language

English

Fluent

Work Experience

Senior Project Manager & PMO Lead – Enterprise Platform (Contract) at Spin Master Inc.

September 1, 2025 - Present

Led end-to-end delivery of an enterprise workstream within a large multi-workstream transformation program. Owned scope, schedule, risks, and outcomes; managed integrated planning across dependencies and resourcing; served as primary point of contact for stakeholders; governed PMO artifacts (IPP/MPP, schedules, RAID, dashboards); identified and mitigated risks with actionable recommendations; delivered executive-ready status reports and ensured governance and delivery discipline across cross-functional teams and external partners.

UX Delivery Lead at Maple Leaf Foods

August 1, 2017 - October 1, 2022

Led UX delivery for IoT-enabled manufacturing applications as part of digital transformation. Translated user and business needs into scalable digital solutions, conducted user research and usability testing, and guided feature delivery across iOS manufacturing apps. Defined and tracked experience and product KPIs to align with operational goals.

Senior Project Manager - PMO (Contract) at Imagine Canada

November 1, 2023 - September 1, 2025

Directed enterprise project delivery across digital and technology initiatives, establishing PMO governance, intake/prioritization, and executive reporting. Led end-to-end delivery of platform implementations and migrations, including a large CMS replatforming from Drupal to Salesforce Experience Cloud for 10,000+ content assets. Owned delivery across requirements, UX, technical implementation, system integration, and go-live readiness; conducted IT vendor audits and drove cost savings.

Tech Team Lead at Plum Creative Works

March 1, 2015 - October 1, 2016

Spearheaded and led development teams responsible for highly customized requirements gathering, design, development, and product delivery. Collaborated with design and marketing to develop responsive mobile-friendly website prototypes and ensured alignment with business goals.

UI/UX Developer at Beaufort Solutions Inc.

December 1, 2012 - March 1, 2015

Primary UI Developer on an e-commerce platform used by major Canadian retailers (e.g., Costco, Loblaws, Shoppers Drug Mart). Implemented UI/UX features, collaborated with cross-functional teams, and supported ongoing enhancements for performance and usability.

Web Application Developer at Triware Technologies

March 1, 2008 - December 1, 2012

Developed web applications using C#, Visual Basic, and ASP.NET; contributed to full-stack development and maintenance.

UI/UX Developer at LifeWorks

October 1, 2016 - August 1, 2017

Designed and implemented user experience enhancements; improved workflows and page load times; collaborated with clients to align platform visuals with branding.

Implementation Consultant at Vision33

December 1, 2015 - October 1, 2016

Led requirements gathering and deployment of an SAP-integrated e-commerce platform; conducted end-user training and provided ongoing client support.

Senior Technical Project Manager at Telus Digital

October 1, 2022 - August 31, 2023

Led delivery of complex digital initiatives, coordinating cross-functional teams across planning and execution; aligned product requirements, engineering delivery, and operational readiness; provided regular delivery status, risk visibility, and senior stakeholder reporting.