Aleksey Aleksandrovich

Available to hire

I'm Aleksey Aleksandrovich, a dedicated IT Specialist with a strong background in technical support, systems administration, and quality assurance.

About

I’m Aleksey Aleksandrovich, a dedicated IT Specialist with a strong background in technical support, systems administration, and quality assurance.

I’m pursuing advanced dual studies in DevOps, Full-Stack development, and IT Administration, seeking part-time opportunities to apply my problem-solving skills and passion for AI and robust systems management while continuing my professional education.

  • 2 years' experience
  • Joined January 2026

Languages

  • RussianFluent
  • EnglishAdvanced
  • EstonianIntermediate

Industry experience

  • Software & Internet
  • Gaming
  • Media & Entertainment
  • Professional Services

More experts in Narva, Estonia

Work experience· 4 roles

Game Tester · LionBridge StudiousDec 2024 – Present · 2 yrs

Freelance game testing, not a contract, rather per request or project work.

Customer Support · 5CAApr 2024 – Present · 2 yrs 8 mos

Multilanguage customer support (mostly Russian and English with additional translation tasks for articles). Support for various huge game companies with hands-on game experience. Fixing purchase issues, consulting Confluence, using Zendesk and much more

Bilingual Customer Support Agent for Games · 5CAApr 2024 – Jan 2026 · 1 yr 10 mos

Provided high-level technical and customer support for B2B game clients in English and Russian; utilized Zendesk for inquiries, Slack for team coordination, and Power BI to monitor KPIs; handled translation tasks and high-priority bug reports; mentored new team members; operated under NDA.

Video Game Tester · LionbridgeJan 2024 – Present · 2 yrs 11 mos

Education· 6

Developer · Kood2024 – 2026

Software, web and game developing using Java, JavaScript, TypeScript. RESTful APIs, working with Gitea (same as github) and VSCode. Node.js and React were used for some projects. Each project comes along with feedback and collaboration, working with multiple developers on same goals. Dating web-site, online multi-player web game, Race screens for an imaginary race company and much more

IT Specialist · Narva Kursehariduskeskus.2024 – 2026

IT Specialist work hands-on experience. Working with Linux systems, deployment of Slack bots, server tracking with zabbix, network deployment and configuration, working with Windows systems, Windows Server setup, DDOS protection, encryption and much more.

Full-Stack / DevOps Program · Kood, Jõhvi, Estonia2025 – 2026
Professional Degree: IT-Specialist · Ida-Virumaa Kutsehariduskeskus, Narva2024 – 2026

Certifications and awards

IT-Specialist Internship at Binarwelt2025 – 2026

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