Available to hire
I am a Principal / Senior Software Engineer with over 9 years of experience in mobile application development (Android, Flutter) and AI-driven automation systems. Proven track record in leading cross-functional teams, delivering enterprise-grade solutions, and driving product innovation across mobile, AI, and automation domains.
Recently focused on Generative AI, prompt engineering, and workflow automation (n8n) — building intelligent systems for onboarding automation, churn prediction, and sentiment analysis. Adept at bridging business goals with technical execution, architecting scalable, data-driven solutions that enhance efficiency and customer engagement.
Language
English
Fluent
Urdu
Advanced
Panjabi, Punjabi
Advanced
Work Experience
Principal Software Engineer | Mobile at Joblogic Service Management Software
January 1, 2024 - PresentLed mobile-focused initiatives and AI-powered automation; developed an automated onboarding wizard using Python and Streamlit (60% reduction in manual follow-ups). Built churn-detection workflows in n8n using product usage, issue frequency, and sentiment data to flag at-risk customers. Deployed AI-driven customer success tools leveraging LLMs, OpenAI, and Azure to enable proactive interventions.
Mobile Maintenance Lead at Joblogic Service Management Software
December 31, 2023 - October 8, 2025Directed iOS/Android development to maintain app stability via proactive bug triage and performance optimization. Created internal automation tools with Generative AI and Python for database queries and performance monitoring. Established release management processes, reducing hotfix turnaround by 40%.
Senior Android Developer at Joblogic Service Management Software
December 31, 2020 - October 8, 2025Migrated hybrid Cordova app to native Android, boosting performance around 3x. Implemented MVP and Clean Architecture with TDD, achieving ~85% code coverage.
Android Developer at Joblogic Service Management Software
December 31, 2017 - October 8, 2025Built and shipped customer-facing features ensuring app performance and stability across a large user base.
Android Developer (Contract) at Virgin Teez
October 31, 2016 - October 8, 2025Developed T‑shirt design app from scratch with PayPal payments and OpenCV image processing.
Android Developer at VoIPMEN
December 31, 2015 - October 8, 2025Customized Linphone open-source VoIP application for call center operations on Android and iOS platforms.
Principal Software Engineer | Mobile at Joblogic Service Management Software
January 1, 2024 - PresentDeveloped automated onboarding wizard using Python and Streamlit, reducing manual follow-ups by 60% and accelerating customer onboarding cycles. Built churn detection workflows in n8n integrating product usage data, issue frequency, and sentiment analysis from emails, tickets, and messages to automatically flag at-risk customers for CSMs. Deployed AI-driven customer success tools leveraging LLMs, OpenAI, and Azure enabling proactive interventions. Led cross-functional initiatives bridging customer success, implementation, and engineering teams to improve onboarding, retention, and product adoption.
Mobile Maintenance Lead at Joblogic Service Management Software
December 31, 2023 - October 8, 2025Led iOS/Android development ensuring 99.5% app stability through proactive bug triaging, crash resolution, and performance optimization. Built internal automation tools using Generative AI and Python for database queries, data updates, and performance monitoring. Established maintenance best practices and release management processes, reducing hotfix turnaround by 40%. Mentored developers through code reviews to promote proactive issue detection and continuous improvement.
Senior Android Developer at Joblogic Service Management Software
December 31, 2020 - October 8, 2025Migrated hybrid Cordova app to native Android, improving performance by 3x. Implemented MVP and Clean Architecture with TDD practices achieving 85% code coverage. Collaborated with backend, QA, and UI/UX teams in Agile sprints.
Android Developer at Joblogic Service Management Software
December 31, 2017 - October 8, 2025Built and shipped customer-facing features ensuring app performance and stability across large user base.
Android Developer at Virgin Teez (Contract)
October 31, 2016 - October 8, 2025Developed T-shirt design app from scratch, integrated PayPal payments and OpenCV image processing. Worked directly with CEO on business model strategy and coordinated with outsourced backend/UX teams.
Android Developer at VoIPMEN
December 31, 2015 - October 8, 2025Customized Linphone open-source VoIP application for call center operations on Android and iOS platforms.
Education
Bachelor of Science in Computer Science (BSCS) at University of Management and Technology, Lahore
January 1, 2011 - January 1, 2015Qualifications
Industry Experience
Computers & Electronics, Software & Internet, Professional Services, Media & Entertainment
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