Available to hire
I am a highly motivated management graduate with nearly four years of experience in banking operations, administrative support, and business process improvement. I excel in document control, trade services, and data reporting, and I bring strong analytical and organizational abilities to fast-paced, detail-oriented environments.
I’m known for adaptability, precision, and teamwork. I thrive when collaborating across departments to resolve client inquiries and improve operational efficiency, and I’m always eager to learn and take on new challenges.
Experience Level
Language
English
Advanced
Work Experience
Client Implementation & Trade Service Administrator at MUFG Bank, Ltd.
January 1, 2022 - November 2, 2025Processed trade and loan documents for corporate clients, ensuring compliance with internal and regulatory standards. Maintained and updated trade facility data in the Web of Trade system to streamline transaction processes. Assisted in preparing weekly financial reports (Deposit Balance, Profit Tracker, Trade Transaction) using Excel. Coordinated cross-department communication to resolve client inquiries and support operational efficiency.
Management Trainee at PT. Dakota Buana Semesta (Dakota Cargo)
August 1, 2021 - August 1, 2021Oversaw branch operations generating monthly revenue of IDR 50–100 million and improved warehouse workflow. Delivered customer service to multiple shippers daily, ensuring satisfaction and timely issue resolution. Created monthly income and performance reports using Excel and led promotional campaigns that increased revenue by over 50%.
Operational & Pricing Intern at PT. Cardig Internasional
December 1, 2019 - December 1, 2019Calculated freight rates, monitored pricing changes, and reported updates to management. Supported administrative tasks, documentation, and vendor coordination for domestic and international shipments. Provided customer support to ensure accuracy and service satisfaction.
Operational & Pricing Intern at PT. Cardig Internasional Support
December 1, 2019 - December 1, 2019Calculated freight rates, monitored pricing changes, and reported updates to management. Supported administrative tasks, documentation, and vendor coordination for domestic and international shipments. Provided customer support to ensure accuracy and service satisfaction.
Education
Bachelor of Management at Trisakti Institute of Transportation and Logistics
January 1, 2016 - January 1, 2020Bachelor of Management at Trisakti Institute of Transportation and Logistics
January 1, 2016 - January 1, 2020Qualifications
Industry Experience
Financial Services, Transportation & Logistics, Professional Services, Education
Experience Level
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