Available to hire
I am a reliable and detail-oriented Virtual Assistant and Customer Service professional with hands-on experience in online chat and email support, sales coordination, and administrative tasks. I excel at managing daily operations, organizing data, and providing responsive, client-focused support in remote work environments. I am proficient in tools such as Microsoft Office, Canva, Gmail, and CRM platforms. Known for my clear communication, time management, and proactive approach, I solve problems with care and professionalism.
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Sales Representative at MDP Ventures, Inc.
August 31, 2020 - July 17, 2025Catered to customer inquiries and concerns through online chat support. Managed and updated the company's Facebook page to boost engagement. Handled basic order processing and customer follow-ups online.
ESL Teacher at Acadsoc
July 31, 2024 - July 17, 2025Conducted one-on-one online English lessons to non-native speakers. Prepared lesson plans tailored to students’ proficiency levels. Provided feedback to improve students’ speaking and grammar skills.
Administrative Support Assistant (Temporary) at PESO - LGU M’lang
June 30, 2023 - July 17, 2025Sorted names and encoded documents using Microsoft Excel. Assisted with filing and organizing official paperwork. Supported daily office operations and maintained accurate records.
Sales Representative at MDP Ventures, Inc.
August 31, 2020 - July 17, 2025Catered to customer inquiries and concerns through online chat support. Managed and updated the company's Facebook page to boost engagement. Handled basic order processing and customer follow-ups online.
ESL Teacher at Acadsoc
July 31, 2024 - July 17, 2025Conducted one-on-one online English lessons to non-native speakers. Prepared lesson plans tailored to students' proficiency levels. Provided feedback to improve students' speaking and grammar skills.
Administrative Support Assistant (Temporary) at PESO - LGU M’lang
June 30, 2023 - July 17, 2025Sorted names and encoded documents using Microsoft Excel. Assisted with filing and organizing official paperwork. Supported daily office operations and maintained accurate records.
Recruiter at DigiDolph
August 1, 2025 - PresentManaged the full recruitment cycle including sourcing, interviewing, and onboarding candidates. Coordinated with department heads to identify staffing needs and create job descriptions. Utilized social media platforms and job boards to attract qualified candidates. Maintained candidate databases and ensured timely communication throughout the hiring process.
ESL Teacher at Acadsoc
July 1, 2024 - August 8, 2025Conducted one-on-one virtual English lessons for non-native speakers, clearly articulating instructions and feedback. Developed customized lesson plans tailored to students' proficiency levels, demonstrating strong organizational skills. Evaluated students' progress and provided constructive feedback, enhancing their understanding of grammar and communication.
Administrative Support Assistant (Temporary) at PESO - LGU M'lang
June 1, 2023 - August 8, 2025Organized and encoded documents using Microsoft Excel, ensuring high levels of data accuracy and confidentiality. Assisted in filing and organizing official paperwork, maintaining comprehensive records in a structured environment. Supported daily office operations while managing multiple tasks and upholding data entry efficiency.
Sales Representative at MDP Ventures, Inc.
August 1, 2020 - August 8, 2025Addressed customer inquiries and concerns via online chat support with timely, respectful responses, reflecting strong customer service skills. Managed and updated the company's Facebook page to boost engagement, utilizing MS Office for coordination and scheduling posts. Processed orders and followed up with customers, ensuring accuracy in data entry and prompt resolution of issues.
Recruiter at DigiDolph
August 1, 2025 - PresentManaged the full recruitment cycle, including sourcing, interviewing, and onboarding candidates. Coordinated with department heads to identify staffing needs and create job descriptions. Utilized social media platforms and job boards to attract qualified candidates. Maintained candidate databases and ensured timely communication throughout the hiring process.
ESL Teacher at Acadsoc
July 31, 2024 - August 8, 2025Conducted one-on-one virtual English lessons for non-native speakers, clearly articulating instructions and feedback. Developed customized lesson plans tailored to students' proficiency levels, demonstrating strong organizational skills. Evaluated students' progress and provided constructive feedback, enhancing their understanding of grammar and communication.
Administrative Support Assistant (Temporary) at PESO - LGU M'lang
June 30, 2023 - August 8, 2025Organized and encoded documents using Microsoft Excel, ensuring high levels of data accuracy and confidentiality. Assisted in filing and organizing official paperwork, maintaining comprehensive records in a structured environment. Supported daily office operations while managing multiple tasks and upholding data entry efficiency.
Sales Representative at MDP Ventures, Inc.
August 31, 2020 - August 8, 2025Addressed customer inquiries and concerns via online chat support with timely, respectful responses, reflecting strong customer service skills. Managed and updated the company's Facebook page to boost engagement, utilizing MS Office for coordination and scheduling posts. Processed orders and followed up with customers, ensuring accuracy in data entry and prompt resolution of issues.
Education
Bachelor of Science, Criminology at University of Southern Mindanao
August 1, 2021 - August 8, 2025Bachelor of Science, Criminology at University of Southern Mindanao
August 1, 2021 - August 8, 2025Qualifications
Self-Paced VA Training
January 11, 2030 - July 17, 2025Self-Paced VA Training
January 11, 2030 - July 17, 2025Industry Experience
Education, Professional Services, Retail, Government, Software & Internet
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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