Available to hire
I am a results-driven Business Analyst with 10+ years in financial services and banking. I specialize in business analysis, process mapping, change management, and project coordination, with a proven ability to translate complex needs into clear requirements, run UAT cycles, and manage cross-functional stakeholders. I am passionate about driving automation, reducing risk, and enabling operations to run smoothly through data-driven insights. I have led Lean Six Sigma improvements, built dashboards, and delivered end-to-end process maps and automation solutions (RPA, VBA, Alteryx) across Wholesale Banking.
Experience Level
Language
English
Fluent
Work Experience
Data Analyst at Waxxpot – Data Analytics
August 1, 2024 - PresentBuilt 30+ automated Daily/Weekly/Monthly dashboards using Google Sheets & Excel to improve visibility on performance trends (WoW, MoM, YoY). Analyzed promo results, operational efficiency, and training impact, delivering data-driven insights to support business decisions.
Scrum Master at Accenture – Agile Delivery
July 1, 2023 - September 1, 2024Managed a 12-member development team delivering system improvements; prioritized User Stories, managed Incidents & Problems, and facilitated sprint ceremonies. Reduced monthly open problem tickets from ~50 to <25 through structured issue reviews and data-driven prioritization. Implemented process improvements (including VBA automation) and identified root causes across multiple environments. Analyzed operational data to highlight system dependencies, testing gaps, and environment issues, improving delivery predictability.
Reconciliations Specialist at Exante – Operations
July 1, 2022 - January 1, 2023Proposed 7+ process improvements and raised critical process red flags to enhance operational controls. Created end-to-end process documentation and maps for reconciliations workflow. Performed daily reconciliations across Cash, Stocks, Derivatives, Bonds, FX, Crypto, and Corporate Actions; strong familiarity with SWIFT messaging.
Process Expert III / Local Process Lead at ING Business Shared Services – Financial Markets
November 1, 2014 - June 1, 2022Managed all incoming process/system changes—capacity planning, requirements validation, documentation, risk/impact assessment—using Agile methodologies. Acted as key liaison between Operations, IT, DevOps, and Product Owners to ensure smooth delivery of system changes including Back Office upgrades and MT-MX migration. Conducted UATs, prepared test cases, performed sign-offs, and ensured proper documentation and controls were in place before implementation. Led major process mapping initiatives, creating numerous AS-IS & TO-BE workflows to support system changes and onboarding of new processes. Primary POC for automation initiatives (RPA, VBA, Alteryx) across Wholesale Banking (500 FTEs). Drove continuous improvement using Lean/Six Sigma; completed two Yellow Belt projects improving matching KPIs, timeliness, and automating 19+ reports. Built & executed 52+ further process improvements (Control Reports, Automation Solutions, VBA tools, Decision Trees). Led the KING’s Project stan
Analyst at Deutsche Bank – Equities & Middle Office
February 1, 2012 - July 1, 2014Managed stock/cash collateral exposures for APAC; handled margin calls, trade valuations, portfolio reconciliations, and SSI updates. Ensured timely settlement for APAC markets (AU, NZ), coordinating with Traders, MO, Custodians, and Counterparties. Managed failed trades, buy-ins, and FX execution for trade settlements. Received commendations for proactive reporting enhancements—developed an improved exposure report saving ~EUR 750,000 annually.
Education
Bachelor of Science in Economics at University of the Philippines – Los Baños (UPLB)
January 11, 2030 - February 2, 2026Bachelor’s degree (Canada equivalency) at WES Canada
January 11, 2030 - February 2, 2026Qualifications
IELTS 8.0 Overall
January 11, 2030 - February 2, 2026Google Data Analytics
January 11, 2030 - February 2, 2026Lean Six Sigma Yellow Belt (Two Projects Completed)
January 11, 2030 - February 2, 2026Industry Experience
Financial Services, Professional Services, Other
Experience Level
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