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I'm a remote customer-facing professional with experience in online education and international service environments. I have a strong background in customer communication, issue resolution, scheduling, and independent task management, and I'm comfortable working fully remote across time zones, with proven ability to handle follow-ups, coordination, and clear written and spoken communication.…

Alan Leandro Juarez

Online Trainer, Content Producer, Content Creator, +2

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I'm a remote customer-facing professional with experience in online education and international service environments. I have a strong background in customer communication, issue resolution, scheduling, and independent task management, and I'm comfortable working fully remote across time zones, with proven ability to handle follow-ups, coordination, and clear written and spoken communication.…

Available to hire

Vienna, Austria

I’m a remote customer-facing professional with experience in online education and international service environments.

I have a strong background in customer communication, issue resolution, scheduling, and independent task management, and I’m comfortable working fully remote across time zones, with proven ability to handle follow-ups, coordination, and clear written and spoken communication.

Skills

Microsoft Office

Canva

Experience Level

Microsoft Office

Expert

Canva

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

German

Advanced

Norwegian

Beginner

Work Experience

Online Language Instructor (Spanish & English) at Remote Preply & italki

November 1, 2025 - Present

Deliver 1:1 online lessons to international clients in remote settings. Maintain clear written and spoken communication across time zones. Manage scheduling, follow-ups, and task organization.

Team Supervisor / Shift Lead at Los Tacos

June 1, 2024 - June 1, 2025

Coordinated daily operations and supervised teams of 10–15 members. Managed customer communication, issue resolution, and service workflows. Supported onboarding, training, and shift scheduling.

Front Desk / Guest Support at The Social Hub

December 1, 2025 - Present

Provide front desk and guest support in an international environment. Handle customer communication and issue resolution in English and Spanish. Support daily operations across reception and service areas.