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Hi, I'm Albane Vermande. I'm a passionate communicator who loves animals and people. I thrive in fast-paced environments, delivering warm, reliable customer service and coordinating daily operations with care. As a content creator and social media manager, I craft engaging visuals and stories for fashion, lifestyle, and travel brands while collaborating with teams to drive growth. I'm detail-oriented, creative, and committed to building lasting relationships with clients and communities.…Hi, I'm Albane Vermande. I'm a passionate communicator who loves animals and people. I thrive in fast-paced environments, delivering warm, reliable customer service and coordinating daily operations with care. As a content creator and social media manager, I craft engaging visuals and stories for fashion, lifestyle, and travel brands while collaborating with teams to drive growth. I'm detail-oriented, creative, and committed to building lasting relationships with clients and communities.

Albane Vermande

Content Creator, Social Media Manager, Photographer, +2

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Hi, I'm Albane Vermande. I'm a passionate communicator who loves animals and people. I thrive in fast-paced environments, delivering warm, reliable customer service and coordinating daily operations with care. As a content creator and social media manager, I craft engaging visuals and stories for fashion, lifestyle, and travel brands while collaborating with teams to drive growth. I'm detail-oriented, creative, and committed to building lasting relationships with clients and communities.…Hi, I'm Albane Vermande. I'm a passionate communicator who loves animals and people. I thrive in fast-paced environments, delivering warm, reliable customer service and coordinating daily operations with care. As a content creator and social media manager, I craft engaging visuals and stories for fashion, lifestyle, and travel brands while collaborating with teams to drive growth. I'm detail-oriented, creative, and committed to building lasting relationships with clients and communities.

Available to hire

Hi, I’m Albane Vermande. I’m a passionate communicator who loves animals and people. I thrive in fast-paced environments, delivering warm, reliable customer service and coordinating daily operations with care.

As a content creator and social media manager, I craft engaging visuals and stories for fashion, lifestyle, and travel brands while collaborating with teams to drive growth. I’m detail-oriented, creative, and committed to building lasting relationships with clients and communities.

Skills

Adobe Photoshop

Copywriting

Experience Level

Adobe Photoshop

Expert

Copywriting

Intermediate

Language

English

Fluent

French

Fluent

Korean

Fluent

Work Experience

CSR at Country Paws Boarding

March 1, 2025 - Present

Providing exceptional customer service to pet owners by answering inquiries, booking reservations, and managing check-in/check-out procedures. Maintained accurate records of pet care instructions, dietary needs, and medical requirements to ensure safety and comfort. Handled phone calls, emails, and in-person communication with professionalism, resolving concerns promptly. Processed payments, issued receipts, and assisted with scheduling future appointments. Supported Kennel staff by coordinating pet drop-offs and pick-ups and ensuring smooth daily operations. Built strong relationships with clients through trust, reliability and a genuine passion for animals.

Kennel Attendant at Country Paws Boarding

January 1, 2024 - March 1, 2025

Handled, watched, played with and fed dogs. Provided grooming, bathing, brushing and cleaning services to the dogs. Observed dog activity in order to assess compatibility. Cleaning and disinfecting the facility in order to maintain proper cleanliness.

Content Creator at @itsalbane (Instagram)

January 1, 2021 - Present

Collaborate with fashion, lifestyle and travel brands to produce high-performing social media campaigns. Creating engaging photos, video and UGC content that reaches 41K+ viewers, and maintains a 3.5% engagement rate. Develop and execute content strategies to grow community engagement and brand partnerships. Manage all aspects of production including ideation, styling, photography, editing and analytics tracking.

Keyholder/Sales Associate at Ren’s Pets

October 1, 2023 - August 1, 2025

Opening and closing the store; processing returns and ensuring the store is up to standard. Providing leadership support and acting as supervisor on shift when managers are away. Understanding the store’s sales plan and goals and helping expand sales by increasing key performance indicators. Assisting customers on the sales floor, on the phone, as well as at the registers. Extensive knowledge of pet products. Assisting with planogram changes and merchandising new/old products to revamp the store.

Administrative Assistant & Social Media Manager at REALTOR PHILIPPE VERMANDE

June 1, 2022 - September 1, 2023

Answering phone calls and emails of potential clients to arrange appointments. Creating and carrying out social media pages, along with creating posting schedules. Editing and sharing content over various platforms. Going door to door with flyers to promote the realtor and building client lists. Building client acquisition strategies in order to get more sales.

Kumon Centre Assistant at Kumon London & Toronto

September 1, 2017 - January 1, 2024

Answering administrative questions regarding the program(s) while working at the front desk. Assessing new potential students, building client relationships with parents of future students. Guiding students through difficult questions and new unseen concepts, and marking work to make sure they are on the right path. Working with students aged 3-6 to develop basic motor skills.