Available to hire
I’m Alexander Haddad, an ICT Project Manager with 15+ years in the tech industry and 5 years of experience in the travel space. I’ve led multiple simultaneous projects, managed cross-functional teams (including designers and developers across locations), and owned scope, budget, risk, quality assurance, and change management from planning through delivery and reporting.
I’m also energized by customer-focused delivery: I’ve built strong relationships with 100+ clients and helped drive significant business impact—such as delivering over 65% of business revenue through web platform work. Outside of work, I stay active with outdoor culture and long-distance running, and I’m currently working as an all-rounder in hospitality at Mountain Hostel Gimmelwald, where I enjoy welcoming hikers and creating a strong sense of community.
Experience Level
Language
English
Fluent
Afrikaans
Fluent
German
Advanced
Work Experience
Food And Beverage Assistant (All Rounder) at Mountain Hostel Gimmelwald
June 1, 2026 - PresentWelcoming guests arriving via the cable car and supporting day-to-day hostel operations. Assisting at the bar by pouring local beers, and helping with kitchen prep including pizzas, poke bowls, and salads. Focuses on delivering great service and fostering a welcoming community atmosphere.
Technical Delivery Manager at THG Consulting GmbH for TourAxis UK
October 31, 2024 - August 4, 2025Led project management efforts including planning, risk and budget management, scope and quality assurance, change management, and resource allocation. Managed multiple cross-functional teams, provided mentorship, tracked performance, shared knowledge, and handled escalation. Oversaw internal business relationships, stakeholder communications, project reporting, and vendor contract management. Managed multiple brands within the organization remotely from Prangins, Switzerland.
Technical Delivery Manager at THG Consulting GmbH (Remote) for TourAxis UK
June 1, 2019 - October 1, 2024Led cross-functional delivery of travel tech initiatives, including planning, risk and budget oversight, scope control, QA, change management, and resource allocation. Built and mentored a team of 10 designers and developers, maintained stakeholder communications, escalations, and post‑project reviews. Managed vendor relations and contracts, coordinated multi-brand initiatives, and drove revenue growth by consolidating web-based sales for Expat Explore (65% of company revenue). Reported performance metrics and ensured high-quality, scalable solutions with approximately 200 employees in the organization.
Technology Specialist at Cloud Designs Inh. Haddad
May 31, 2019 - August 4, 2025Managed project planning and implementation for various development projects involving solution analysis. Delivered business and financial management services alongside business analysis. Developed client proposals and scoping documentation. Designed websites, eCommerce solutions, and business workflows. Managed hosting, social media campaigns, and licensing for Google Suite and Office 365 from locations in Durban, South Africa and Interlaken, Switzerland.
Technology Specialist / Project Management (Development & Business Solutions) at Cloud Designs
March 1, 2016 - May 1, 2019Handled project planning and implementation for development projects including solution analysis. Delivered business and financial management and business analysis, produced proposals and scoping documentation, and led website/eCommerce development solutions and business workflow/process design. Also supported hosting/operations management and ran social media campaigns, including licensing for Google Suite and Microsoft 365.
Technology Specialist at Cloud Designs
March 1, 2016 - May 1, 2019Managed development project planning and implementation, including solution analysis, proposals, and scoping documentation. Delivered business and financial management for projects, supported website and eCommerce development, designed business workflows/processes, and handled additional tasks such as hosting management and social media campaign management.
Technology Specialist at Cloud Designs (Haddad) (Durban, South Africa & Interlaken, Switzerland)
March 1, 2016 - May 1, 2019Directed project planning and implementation for development projects, led business and financial analysis, and produced proposals and scoping documents. Delivered website and eCommerce solutions, designed business processes, hosted infrastructure, and managed licensing for Google Suite and Office 365.
IT Manager at Kgotso Build
February 29, 2016 - August 4, 2025Initiated new IT solution proposals, managed vendors and IT budgets, and planned and implemented projects with budget oversight. Conducted staff training on new software packages and solutions in Bloemfontein, South Africa.
IT Manager at Kgotso Build
January 1, 2014 - February 1, 2016Implemented new IT solutions, authored proposals, managed vendor relations and IT budgets. Planned and tracked project budgets, reported to shareholders, and provided staff training on new packages and solutions.
Business Owner at IV Tech
December 31, 2013 - August 4, 2025Directed development, hosting, and marketing solutions as well as project management for all development and technical projects operating out of Durban, South Africa.
Warehouse Manager at Bidvest FoodService Ltd
December 31, 2013 - August 4, 2025Managed 90 staff and five line managers, oversaw health & safety compliance, and handled warehouse and fleet management operations in Bloemfontein, South Africa.
Business Owner at IV Tech
July 1, 2007 - December 1, 2013Developed, hosted, and marketed IT solutions. Managed development and technical projects, scoped and delivered customer-focused software and hosting services, and oversaw business operations.
Business Owner at Hadcom cc
June 30, 2007 - August 4, 2025Acquired a small business and expanded client base from 20 to over 250 within 2 years. Managed operations, staff, project proposals, and project implementations in Durban, South Africa.
Business Owner at Hadcom cc
September 1, 2004 - June 1, 2007Purchased a small business with 20 clients; quadrupled turnover within two years and expanded to 250+ clients. Managed business operations, staff, and delivered project proposals and implementations.
Support Technician & Microsoft Server Administrator at Business Connexion
August 31, 2004 - August 4, 2025Provided desktop support for numerous client retail stores and remote branches, later appointed to server team managing around 50 Microsoft servers in Durban, South Africa.
Support Technician & Microsoft Server Administrator at Business Connexion
July 1, 1999 - August 1, 2004Desktop technician supporting 15 stores and providing remote support for 40 national branches. Appointed to the server team, managing around 50 Microsoft servers.
Education
High School Diploma at St. Andrew’s School, Bloemfontein, South Africa
January 1, 1990 - December 31, 1994High School Diploma at St. Andrew’s School
January 1, 1990 - January 1, 1994High School Diploma at St. Andrew’s School
January 1, 1990 - December 1, 1994MCP - Microsoft Certified Professional at Microsoft
January 1, 1999 - September 24, 2026MCSA - Microsoft Certified Systems Administrator at Microsoft
January 1, 2003 - September 24, 2026MCSE - Microsoft Certified Systems Engineer at Microsoft
January 1, 2000 - January 1, 2003Project Management Basic at LearnEx
January 1, 2014 - December 1, 2014Project Management Advanced at LearnEx
January 1, 2014 - December 1, 2014High School Diploma at St. Andrew’s School, Bloemfontein
January 1, 1990 - December 31, 1994MCP - Microsoft Certified Professional at Microsoft
January 1, 1999 - January 1, 1999MCSA - Microsoft Certified Systems Administrator at Microsoft
January 1, 2003 - January 1, 2003MCSE - Microsoft Certified Systems Engineer at Microsoft
January 1, 2000 - January 1, 2003Project Management Basic at LearnEx, South Africa
January 1, 2014 - January 1, 2014Project Management Advanced at LearnEx, South Africa
January 1, 2014 - January 1, 2014Qualifications
Microsoft Certified Professional (MCP)
January 1, 1999 - August 4, 2025Microsoft Certified Systems Administrator (MCSA)
January 1, 2003 - August 4, 2025Microsoft Certified Systems Engineer (MCSE)
January 1, 2000 - August 4, 2025Microsoft Certified Systems Engineer (MCSE)
January 1, 2003 - August 4, 2025Project Management Basic
January 1, 2014 - August 4, 2025Project Management Advanced
January 1, 2014 - August 4, 2025MCP - Microsoft Certified Professional
January 1, 1999 - March 23, 2026MCSA - Microsoft Certified Systems Administrator
January 1, 2003 - March 23, 2026MCSE - Microsoft Certified Systems Engineer
January 1, 2000 - March 23, 2026MCSE - Microsoft Certified Systems Engineer
January 1, 2003 - March 23, 2026Project Management Basic (LearnEx, South Africa)
January 1, 2014 - March 23, 2026Project Management Advanced (LearnEx, South Africa)
January 1, 2014 - March 23, 2026MCP - Microsoft Certified Professional
January 1, 1999 - September 24, 2026MCSA - Microsoft Certified Systems Administrator
January 1, 2003 - September 24, 2026MCSE - Microsoft Certified Systems Engineer
January 1, 2000 - January 1, 2003Project Management Basic
January 1, 2014 - December 1, 2014Project Management Advanced
January 1, 2014 - December 1, 2014MCP - Microsoft Certified Professional (Microsoft Certified Professional)
January 1, 1999 - September 24, 2026MCSA - Microsoft Certified Systems Administrator (Microsoft Certified Systems Administrator)
January 1, 2003 - September 24, 2026MCSE - Microsoft Certified Systems Engineer (Microsoft Certified Systems Engineer)
January 1, 2000 - September 24, 2026Project Management Basic (LearnEx)
January 1, 2014 - September 24, 2026Project Management Advanced (LearnEx)
January 1, 2014 - September 24, 2026Industry Experience
Computers & Electronics, Travel & Hospitality, Professional Services, Retail, Software & Internet
Experience Level
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