Available to hire
I am a PMI/ SAFe certified Program/ Project/ Product Manager with over two decades of experience delivering complex technology programs in healthcare and life sciences. I have led large-scale transformations from legacy RUP and Waterfall to SAFe Agile, tracked opportunities and dependencies across multiple projects and organizations, and managed stakeholder relationships to drive measurable outcomes.
I excel at modernizing platforms, reducing costs through open-source solutions and consolidation, and building robust DevOps and support ecosystems. In my role at CTIS/NCI, I migrated the Central Data Repository to the cloud, designed dashboards for researchers and clinicians, improved security and compliance, and established sustainable maintenance and customer success programs that reinforced trust and continuity.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Program/ Project/ Product Manager at CTIS, Inc.
October 1, 2003 - PresentLed technology upgrades and agile transformation across CTIS, aligning with SAFe® Agile methodologies. Managed a program portfolio, tracked opportunities, risks and dependencies, developed roadmaps and budgets, mentored teams, and facilitated ceremonies. Drove modernization of legacy systems, implemented open-source solutions to reduce cost, and established customer success processes including dashboards for drug development programs and compliance with NCI/NIST standards. Managed distributed DevOps teams (5-20 members) and ensured business continuity through a robust maintenance plan and Help Desk infrastructure; helped restore customer confidence and earned recognition in industry publications.
Software Developer/ Consultant at 3i Infotech Limited
September 1, 2003 - September 26, 2025Developed a billing solution for ICICI Direct customers; built solutions for ICICI Bank/ Depository Services/ ICICI Direct; contributed to online trading system and banking software projects.
Software Developer/ Consultant at Abyss & Horizon Private Limited
October 28, 1999 - May 14, 2000Developed billing solutions for ICICI Bank/ ICICI Direct; worked on financial services software during early career in Mumbai.
Senior Project/ Program Manager at CTIS, Inc.
October 1, 2003 - PresentLed technology upgrades and SAFe Agile adoption; migrated NCI-CTEP Central Data Repository from on-prem Oracle to AWS RDS; developed product roadmaps, mentored project teams, performed ROM and estimations; managed scope, budgets, and resources; established maintenance and Help Desk infrastructure; implemented dashboards; ensured regulatory and infrastructure compliance; coordinated multi-site DevOps teams.
Software Developer/ Consultant at 3i Infotech Limited
September 30, 2003 - September 26, 2025Developed billing solutions for ICICI Bank/ Depository/ ICICI Direct; contributed to financial platforms and banking solutions.
Software Developer/ Consultant at Abyss & Horizon Private Limited
May 31, 2000 - September 26, 2025Developed billing solutions for ICICI Direct.com customers; early career software development in Mumbai, India.
Education
Bachelor of Commerce (BCom) at University of Kerala, India
January 11, 2030 - September 26, 2025Honors Diploma in Systems Management (HDISM) at APTECH Computer Education, India
April 1, 1996 - September 26, 2025Bachelor of Commerce (BCom) at University of Kerala, India
January 11, 2030 - April 1, 1996Honors Diploma in Systems Management (HDISM) at APTECH Computer Education, India
January 11, 2030 - April 1, 1996Project Management Professional (PMP) at Project Management Institute (PMI), USA
December 1, 2014 - December 1, 2026Certified SAFe 4 Agilist at Scaled Agile, USA
December 1, 2017 - December 1, 2025Product Owner/ Product Manager (SAFe) at Scaled Agile, USA
December 1, 2017 - December 1, 2025Oracle APEX Cloud Developer Professional at Oracle Corporation, USA
October 1, 2023 - September 26, 2025Qualifications
Project Management Professional (PMP)
December 1, 2014 - December 1, 2026Certified SAFe 4 Agilist & Product Owner/ Product Manager
December 1, 2017 - December 1, 2025Oracle APEX Cloud Developer Professional
October 1, 2023 - September 26, 2025Project Management Professional (PMP)
December 1, 2014 - December 1, 2026Certified SAFe 4 Agilist
December 1, 2017 - December 1, 2025Product Owner/ Product Manager (SAFe)
December 1, 2017 - December 1, 2025Oracle APEX Cloud Developer Professional
October 1, 2023 - September 26, 2025Industry Experience
Healthcare, Life Sciences, Government, Professional Services, Software & Internet
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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