I am Ali Khan, an Email Marketing & Automation Specialist with 10+ years of experience driving B2C and B2B email campaigns. I excel in deliverability, workflow automation, data-driven personalization, and cross-channel engagement, with a strong track record of improving campaign performance through analytics and innovation. I thrive in leading teams, optimizing systems, and collaborating with IT, analytics, and creative colleagues to implement scalable automation. I leverage platforms like Adobe Campaign and CRM tools to deliver measurable results and fuel business growth.

I am Ali Khan, an Email Marketing & Automation Specialist with 10+ years of experience driving B2C and B2B email campaigns. I excel in deliverability, workflow automation, data-driven personalization, and cross-channel engagement, with a strong track record of improving campaign performance through analytics and innovation. I thrive in leading teams, optimizing systems, and collaborating with IT, analytics, and creative colleagues to implement scalable automation. I leverage platforms like Adobe Campaign and CRM tools to deliver measurable results and fuel business growth.

Available to hire

I am Ali Khan, an Email Marketing & Automation Specialist with 10+ years of experience driving B2C and B2B email campaigns. I excel in deliverability, workflow automation, data-driven personalization, and cross-channel engagement, with a strong track record of improving campaign performance through analytics and innovation.

I thrive in leading teams, optimizing systems, and collaborating with IT, analytics, and creative colleagues to implement scalable automation. I leverage platforms like Adobe Campaign and CRM tools to deliver measurable results and fuel business growth.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Email Marketing & Automation Manager at Accenture Federal Services
December 1, 2024 - October 27, 2025
Create and manage end-to-end email campaign operations and automation workflows in Adobe Campaign Classic and AJO; manage programs (Welcome, Promotional, Newsletters, and Re-engagement); provide SME guidance on platform best practices; build and optimize templates, journeys, A/B tests, and forms; ensure deliverability and compliance with CAN-SPAM, GDPR, and CCPA; lead reporting and API integrations to enhance campaign visibility and efficiency.
Manager, Email Marketing & Digital CRM at True Value Company
September 1, 2022 - October 27, 2025
Led all B2C and B2B email marketing programs, managing over 95M sends annually with an average 35% open rate; designed customer journeys, workflows, loyalty triggers, and segmentation logic in Adobe Campaign; created and managed email campaigns for B2B and internal audiences within Constant Contact; managed deliverability, IP reputation, and 3rd-party tools (Mintel, Litmus, 250ok, Return Path); integrated and launched SMS marketing (Attentive Mobile) for B2B communications; collaborated cross-functionally with IT, analytics, and creative teams to improve automation efficiency; managed projects in Asana.
Technical Email Marketing Manager at Castlight Health
July 1, 2016 - October 27, 2025
Built and executed triggered campaigns; managed migration from Acoustic to HubSpot; oversaw enterprise CRM transition and ensured seamless delivery of all B2B campaigns.
Manager, Email Operations & Digital Delivery at eClientdata
March 1, 2016 - October 27, 2025
Managed HubSpot platform, developed email and SEO programs, and trained team members on email deliverability and QA.
Email Marketing & CRM Strategist / eSolutions Consultant at Evolution Services / HCSC (Blue Cross Blue Shield)
May 1, 2015 - October 27, 2025
Led email marketing and automation strategy across five states, deploying 1B+ annual emails via Silverpop; advised on deliverability, automation, and CRM best practices to improve acquisition and retention; created APIs, landing pages, and forms; collaborated with IT, analytics, and legal to ensure compliance and delivery.

Education

MBA Primer Certificate at DePaul University
January 1, 2014 - January 1, 2014
B.S. in Management Information Systems at Winona State University
January 1, 1998 - January 1, 1998

Qualifications

Silverpop Marketing Certified Professional (Email Marketing & Automation)
January 11, 2030 - October 27, 2025

Industry Experience

Professional Services, Retail, Healthcare, Software & Internet, Government