Available to hire
Hi, I’m Allan Reyes, a Junior Full Stack Developer and AI-driven software engineer based in San Jose, Costa Rica. I focus on backend architecture, end-to-end SaaS systems, authentication flows, and AI-powered applications.
I enjoy scalable system design, clean architecture, and collaborating with cross-functional teams to deliver production-ready solutions that solve real-world problems.
Work Experience
Technical Support Supervisor at Amazon
January 1, 2023 - January 1, 2026Led cross-functional troubleshooting of technical systems and internal tooling, improving process satisfaction metrics by 10%. Investigated complex issues across multiple systems, identifying root causes and implementing workflow improvements. Coordinated onboarding and technical training for a 22-member team adopting new internal software tools. Collaborated with engineering and QA teams to analyze defects, improve tool reliability, and optimize user experience.
Education
Bachelor's Degree in Computer Engineering at Universidad Estatal a Distancia (UNED)
January 11, 2030 - January 1, 2026Qualifications
Machine Learning Specialization – Deep Learning
January 11, 2030 - February 26, 2026AI Deep Learning Specialization – Deep Learning.AI
January 11, 2030 - February 26, 2026Industry Experience
Software & Internet, Professional Services
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