ALVERINA WIJAYA
I'm a creative thinker who likes solving product and technical issues and turning the impossible into possible.
About
I’m a creative thinker who likes solving product and technical issues and turning the impossible into possible. I thrive at the intersection of design, merchandising, and operations, always pursuing ways to enhance customer experience and brand success.
Over the years I’ve built a diverse track record across jewellery design, luxury retail, and brand campaigns, leading projects from concept to campaign shoots, influencer collaborations, and hands-on store operations. I’m passionate about crafting visually compelling presentations, merchandising strategies, and efficient processes that empower teams and delight customers.
- 15 years' experience
- Joined April 2026
Skills· 9
Languages
- EnglishFluent
- ChineseFluent
- FrenchBeginner
Industry experience
- Retail
- Manufacturing
- Media & Entertainment
- Education
- Professional Services
Work experience· 10 roles
Identify and report patterns of suspicious returns or product tampering to leadership. Use a keen eye for details to ensure store success including fixing store nuisances such as replacing damaged displays. Assist Technical & Merchandising Pro in troubleshooting and setting up our in-store and demos devices.
Engaged with customers to build brand loyalty and supported backstage operations including visuals setups.
Coordinate merchandising plans and new updates for AOS and Tmall platforms; manage merchandising plans for new productions and campaigns; provide solutions when Marcom cannot deliver media on short notice; coordinate with legal on website details; manage up to 6 projects simultaneously with tight timelines.
Education
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