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I'm a creative thinker who likes solving product and technical issues and turning the impossible into possible. I thrive at the intersection of design, merchandising, and operations, always pursuing ways to enhance customer experience and brand success. Over the years I’ve built a diverse track record across jewellery design, luxury retail, and brand campaigns, leading projects from concept to campaign shoots, influencer collaborations, and hands-on store operations. I’m passionate about crafting visually compelling presentations, merchandising strategies, and efficient processes that empower teams and delight customers.…I'm a creative thinker who likes solving product and technical issues and turning the impossible into possible. I thrive at the intersection of design, merchandising, and operations, always pursuing ways to enhance customer experience and brand success. Over the years I’ve built a diverse track record across jewellery design, luxury retail, and brand campaigns, leading projects from concept to campaign shoots, influencer collaborations, and hands-on store operations. I’m passionate about crafting visually compelling presentations, merchandising strategies, and efficient processes that empower teams and delight customers.

ALVERINA WIJAYA

Brand Designer, Content Creator, Designer, +7

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I'm a creative thinker who likes solving product and technical issues and turning the impossible into possible. I thrive at the intersection of design, merchandising, and operations, always pursuing ways to enhance customer experience and brand success. Over the years I’ve built a diverse track record across jewellery design, luxury retail, and brand campaigns, leading projects from concept to campaign shoots, influencer collaborations, and hands-on store operations. I’m passionate about crafting visually compelling presentations, merchandising strategies, and efficient processes that empower teams and delight customers.…I'm a creative thinker who likes solving product and technical issues and turning the impossible into possible. I thrive at the intersection of design, merchandising, and operations, always pursuing ways to enhance customer experience and brand success. Over the years I’ve built a diverse track record across jewellery design, luxury retail, and brand campaigns, leading projects from concept to campaign shoots, influencer collaborations, and hands-on store operations. I’m passionate about crafting visually compelling presentations, merchandising strategies, and efficient processes that empower teams and delight customers.

Available to hire

I’m a creative thinker who likes solving product and technical issues and turning the impossible into possible. I thrive at the intersection of design, merchandising, and operations, always pursuing ways to enhance customer experience and brand success.

Over the years I’ve built a diverse track record across jewellery design, luxury retail, and brand campaigns, leading projects from concept to campaign shoots, influencer collaborations, and hands-on store operations. I’m passionate about crafting visually compelling presentations, merchandising strategies, and efficient processes that empower teams and delight customers.

Skills

Instagram

Watercolour Illustration

Adobe Photoshop

Photo

Product Design

Experience Level

Instagram

Expert

Watercolour Illustration

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Chinese

Fluent

French

Beginner

Work Experience

Part-time Operation Specialist at Apple South Asia Pte Ltd

March 15, 2022 - January 31, 2026

Identify and report patterns of suspicious returns or product tampering to leadership. Use a keen eye for details to ensure store success including fixing store nuisances such as replacing damaged displays. Assist Technical & Merchandising Pro in troubleshooting and setting up our in-store and demos devices.

Full-time Specialist at Apple South Asia Pte Ltd

January 1, 2022 - March 15, 2022

Engaged with customers to build brand loyalty and supported backstage operations including visuals setups.

Digital Merchandiser (Full-time) at Apple South Asia Pte Ltd

March 15, 2021 - December 31, 2021

Coordinate merchandising plans and new updates for AOS and Tmall platforms; manage merchandising plans for new productions and campaigns; provide solutions when Marcom cannot deliver media on short notice; coordinate with legal on website details; manage up to 6 projects simultaneously with tight timelines.

Part-time Specialist at Apple South Asia Pte Ltd

August 31, 2020 - March 14, 2021

Engaged with customers to build brand loyalty and create owners of Apple products; provided 126 business leads and assisted the business team to grow S$99K spending accounts for SG market for Q4 2020.

Part-time Call & Chat Specialist (Sales) at Apple South Asia Pte Ltd

April 1, 2020 - August 30, 2020

Provided solutions for customers’ enquiries online and taking down orders on Chat for ANZ, SG, MY and PH markets; generated business leads for AUS, SG, MY and PH authorised retailers.

Part-time Specialist at Apple South Asia Pte Ltd

October 1, 2019 - March 31, 2020

Engaged with customers to build brand loyalty, successfully converting them to business clients; contributed to store sales and lead generation.

Entrepreneur & Designer at AELVCO Singapore

January 1, 2013 - Present

Oversee design and manufacturing process of jewellery collections and campaign shoots; collaborate with influencers to build content for @AELVCO; review orders to identify potential fraud or suspicious activity; organize campaigns shoots by coordinating models, photographer, and makeup artists.

Store Manager & Designer at Goldlink Asia Distribution Pte. Ltd.

December 1, 2011 - December 1, 2012

Managed store operations, provided styling services, stock-taking, and window displays; recruited and trained new employees about menswear accessories.

Assistant Designer (Project-Basis) at Perlota Pte. Ltd.

January 1, 2011 - January 1, 2012

Designed jewellery brochures and e-newsletters; served as an event photographer for Perlota’s events.

Assistant Pattern Maker and Sales Assistant at Loui Hemas

October 1, 2010 - December 1, 2010

Gained exposure to the end-to-end process from design to pattern making and buyer conferences in China.