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I am a dynamic Channel & Account Manager with 3+ years of experience in enterprise IT solutions, IT infrastructure, network, and cybersecurity. I have a track record of building strategic partnerships, driving revenue growth, and managing enterprise clients across ASEAN. My core expertise includes Paessler PRTG, Right-Hand Cybersecurity, and Telco/ICT security solutions. I excel at partner enablement, GTM execution, and delivering measurable outcomes across technical and commercial teams. I am fluent in English, Mandarin, Bahasa Indonesia, and Malay, and I thrive in cross-functional collaboration with sales, engineering, and operations to align strategy with customer needs.…I am a dynamic Channel & Account Manager with 3+ years of experience in enterprise IT solutions, IT infrastructure, network, and cybersecurity. I have a track record of building strategic partnerships, driving revenue growth, and managing enterprise clients across ASEAN. My core expertise includes Paessler PRTG, Right-Hand Cybersecurity, and Telco/ICT security solutions. I excel at partner enablement, GTM execution, and delivering measurable outcomes across technical and commercial teams. I am fluent in English, Mandarin, Bahasa Indonesia, and Malay, and I thrive in cross-functional collaboration with sales, engineering, and operations to align strategy with customer needs.

Alvin Liaw

Project Manager, Designer, Brand Designer, +6

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I am a dynamic Channel & Account Manager with 3+ years of experience in enterprise IT solutions, IT infrastructure, network, and cybersecurity. I have a track record of building strategic partnerships, driving revenue growth, and managing enterprise clients across ASEAN. My core expertise includes Paessler PRTG, Right-Hand Cybersecurity, and Telco/ICT security solutions. I excel at partner enablement, GTM execution, and delivering measurable outcomes across technical and commercial teams. I am fluent in English, Mandarin, Bahasa Indonesia, and Malay, and I thrive in cross-functional collaboration with sales, engineering, and operations to align strategy with customer needs.…I am a dynamic Channel & Account Manager with 3+ years of experience in enterprise IT solutions, IT infrastructure, network, and cybersecurity. I have a track record of building strategic partnerships, driving revenue growth, and managing enterprise clients across ASEAN. My core expertise includes Paessler PRTG, Right-Hand Cybersecurity, and Telco/ICT security solutions. I excel at partner enablement, GTM execution, and delivering measurable outcomes across technical and commercial teams. I am fluent in English, Mandarin, Bahasa Indonesia, and Malay, and I thrive in cross-functional collaboration with sales, engineering, and operations to align strategy with customer needs.

Available to hire

I am a dynamic Channel & Account Manager with 3+ years of experience in enterprise IT solutions, IT infrastructure, network, and cybersecurity. I have a track record of building strategic partnerships, driving revenue growth, and managing enterprise clients across ASEAN. My core expertise includes Paessler PRTG, Right-Hand Cybersecurity, and Telco/ICT security solutions. I excel at partner enablement, GTM execution, and delivering measurable outcomes across technical and commercial teams. I am fluent in English, Mandarin, Bahasa Indonesia, and Malay, and I thrive in cross-functional collaboration with sales, engineering, and operations to align strategy with customer needs.

Skills

CRM

Salesforce

Web Design

Experience Level

CRM

Expert

Salesforce

Expert

Web Design

Intermediate

Language

English

Fluent

Malay

Fluent

Work Experience

Channel & Product Account Manager at Root Security Pte Ltd

August 1, 2024 - Present

Managed channel ecosystem for Paessler PRTG and Right-Hand Cybersecurity across Singapore and Malaysia. Led network and cybersecurity partner programs, achieving 120% of Q2 2025 sales target. Executed joint GTM campaigns, technical enablement workshops, and vendor incentive programs. Oversaw partner business planning and pipeline forecasting through Salesforce CRM.

Enterprise Account Manager at A-Speed Infotech Pte Ltd

August 1, 2022 - August 1, 2024

Managed key enterprise clients in IT infrastructure, networking, and cybersecurity, including JTC Bulim and Shaw Tower Redevelopment. Generated over SGD 1M+ annual revenue through solution-based selling of Fortinet, PRTG, and ICT infrastructure solutions. Coordinated with technical teams for end-to-end project delivery and post-sales support. Strengthened vendor and partner relationships to expand the cybersecurity portfolio.

Regional Sales Engineer at Aerzen Asia Pacific

January 1, 2020 - July 1, 2022

Managed distributor network across Singapore, Malaysia, Indonesia, and the Philippines. Conducted regional site audits, customer meetings, and product demos to support sales growth. Achieved YoY revenue growth through consistent client engagement and technical consultation.

Senior Associate Engineer at GLOBALFOUNDRIES Pte Ltd

May 1, 2016 - December 1, 2020

Led logistics and procurement support team of 5 for manufacturing operations. Streamlined spare part repair workflow, achieving ~20% cost savings annually. Coordinated vendor relationships to ensure material availability and pricing accuracy.