Operations Analyst · CLEAResultAug 2024 – Jul 2025 · 1 yr
Designed and maintained interactive Salesforce reports and Power BI dashboards, transforming large datasets into real-time insights to support vendor performance, budgeting, financial analysis, and cross-functional decision-making. Evaluated cost efficiency, budgeting trends, and operational KPIs to identify inefficiencies and recommended data-backed solutions to improve productivity and drive cost savings. Delivered insights into contractor performance, application volumes, and booking statuses through automated reports, enabling strategic planning and operational efficiency. Developed scalable automation solutions using Power Query (M Code), Power Automate, and VBA to streamline data transformation and reporting pipelines, reducing manual effort by over 70% and increasing data accuracy. Used Python to automate lead validation, segmentation, and syncing across Excel and Salesforce, enhancing data integrity and accelerating end-to-end lead management workflows. Standardized reporting f