I am a Growth Marketing leader with 10+ years of experience building and scaling onsite conversion experiences that turn high-intent traffic into engaged customers.

About

I am a Growth Marketing leader with 10+ years of experience building and scaling onsite conversion experiences that turn high-intent traffic into engaged customers. I own end-to-end strategy from roadmap and requirements through launch, measurement, and iteration, and I thrive on experiment-driven optimization (A/B, MVT) and KPI frameworks that translate behavioral signals into personalized experiences that lift conversion and revenue. I partner closely with Engineering, Design, Analytics, and GTM stakeholders to simplify operations and push performance through rapid shipping, learning, and iteration.

I have led cross-functional teams and built scalable web programs that support growth in enterprise environments, including finance and digital platforms. My work emphasizes measurable impact, data-driven decision making, and a relentless focus on improving user experience and business outcomes.

  • 12 years' experience
  • Joined January 2026

Industry experience

  • Financial Services
  • Retail
  • Consumer Goods
  • Professional Services
  • Software & Internet
  • Media & Entertainment

Work experience· 6 roles

Director, Growth Marketing: Site & SEO · American ExpressJan 2023 – Present · 3 yrs 11 mos

Directed web strategy and end-to-end acquisition for the Business Line of Credit (BLOC) and Business Checking Account (BCA), delivering 40%+ YoY growth through funnel optimization, onboarding improvements, and scalable web infrastructure enhancements. Led a multi-quarter initiative to optimize intent-to-start and start-to-complete performance, achieving a +1000 bps lift in application start rate and +650 bps conversion rate via UX refinements and structured experimentation. Established measurement frameworks and KPI dashboards (GA4, Tableau, Heap) to guide executive decisions. Built and mentored a high-performing team of 6 and developed cross-channel attribution to improve revenue efficiency across paid search, paid media, email, and direct mail. Drove web operations excellence (instrumentation, tagging standards, tech debt reduction, reliability).

Senior Manager, Growth Marketing: Site & SEO · American ExpressJan 2020 – Dec 2022 · 3 yrs

Led end-to-end web strategy for BLOC & BCA, optimizing high-intent funnel stages; delivered +1000 bps lift in application start rate and +650 bps conversion rate through UX improvements and randomized experiments. Built robust measurement and reporting via GA4, Heap, Tableau; established KPI dashboards for executives. Scaled a cross-functional team and collaborated with Product, Engineering, and Design to ensure QA, release readiness, and post-launch performance analyses. Implemented cross-channel attribution to improve data insights and drive efficiency across performance channels.

Senior Enterprise Customer Success Manager · OptimizelyJan 2019 – Dec 2020 · 2 yrs

Partnered with Fortune 500 teams to build experimentation and personalization roadmaps across web, mobile, and OTT. Translated business goals into testable hypotheses, success metrics, and executive-ready insights, enabling accelerated learning and value from experimentation programs.

Manager, Analytics · Wunderman Thompson (Now VML)Jan 2016 – Dec 2019 · 4 yrs
Web Optimization Analyst II · OracleJan 2015 – Dec 2016 · 2 yrs
Web Optimization Analyst I · OracleJan 2014 – Dec 2015 · 2 yrs

Education

Master of Business Administration – Marketing Management · Syracuse University2030 – 2026
Bachelor of Arts - Business Management · Chaminade University of Honolulu2030 – 2026
Master of Business Administration – Marketing Management · Syracuse University, Syracuse NY2030 – 2026
Bachelor of Arts - Business Management · Chaminade University of Honolulu, Honolulu, HI2030 – 2026

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