Available to hire
Hi there! I’m Amirah ZulaiKha Azhari, a UI/UX Designer based in Kuala Lumpur with a strong track record in user research, interface design, business analysis, and front-end development. I excel at turning user needs and business requirements into intuitive digital experiences, collaborating with cross-functional teams to drive adoption and efficiency. With a technical background in HTML, CSS, JavaScript, React, and SQL, I ensure smooth handoffs between design and development.
In my roles at CIMB and Petronas Digital, I led usability testing, wireframing, prototyping, and user journey mapping for enterprise systems, delivering user-centric solutions that boost task efficiency and adoption. I’m passionate about accessible, scalable designs that are both visually appealing and technically feasible.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Malay
Fluent
Work Experience
Business Analyst at CIMB
January 1, 2023 - November 24, 2025Delivered 64 automated processes, reducing manual effort by ~30% and improving accuracy across operations. Analyzed 100+ reconciliation processes, identifying gaps and enhancing process reliability. Authored Functional Specifications and process flow to align IT deliverables with business objectives. Coordinated UAT and defect triage, resolving 95% of critical issues before production deployment. Collaborated with stakeholders to prioritize initiatives and improve workflow efficiency across multiple business functions.
Business Analyst at Petronas Digital Sdn Bhd
January 31, 2023 - January 31, 2023Created 20+ user stories with clear acceptance criteria for system development projects, ensuring alignment between business needs and engineering deliverables. Managed data handling and integrity across multiple systems, reducing errors by 20%. Maintained product backlog, prioritizing features based on business impact and stakeholder feedback. Developed process flow diagrams to improve clarity and communication between business and technical teams. Participated in UAT and change management under Agile methodology, ensuring 100% feature acceptance before rollout. Coordinated with cross-functional engineering teams, including developers, QA, and product owners, to ensure timely delivery.
UI/UX Designer at Petronas Digital Sdn Bhd
January 31, 2023 - January 31, 2023Conducted user research, interviews, and surveys for 10+ projects to define requirements and user needs. Designed wireframes, interactive prototypes, and high-fidelity mockups, improving task completion rates by 20%. Facilitated design workshops with stakeholders, translating insights into actionable project deliverables. Performed usability testing, iterating designs to reduce user errors by 15% and enhance adoption. Delivered end-to-end UI/UX solutions, including interactive storyboards and user flows, ensuring accessibility and responsiveness. Collaborated with developers to implement designs effectively, bridging design and technical teams.
Front-End Developer (Freelance) at Freelance
December 1, 2024 - December 1, 2024Developed and maintained responsive web applications using ReactJS, TypeScript, HTML, CSS, and JavaScript. Implemented pixel-perfect UI components based on Figma designs, solving layout and UX-related issues. Optimized front-end performance, reducing load times by 25%, resulting in improved user engagement. Built small internal tools that automated repetitive tasks for clients, improving workflow efficiency. Applied accessibility best practices (ARIA roles, semantic HTML) to ensure inclusive interfaces. Collaborated with designers, product managers, and developers to deliver high-quality features.
UI/UX Designer at Petronas Digital Sdn Bhd
January 1, 2023 - January 1, 2023Designed intuitive interface layouts, onboard screens, and microcopy to improve user comprehension. Translated technical requirements into clear, user-friendly interface content and prototypes. Conducted usability testing sessions and iterated designs based on feedback to improve content clarity and task completion. Ensured brand tone and UX principles were consistently applied across multiple projects.
Business Analyst at CIMB, Kuala Lumpur
January 1, 2023 - November 24, 2025Collaborated closely with developers and QA teams to clarify requirements and resolve system defects. Conducted UAT planning and supported users during testing phases, ensuring UI and functional alignment with requirements. Analyzed system behaviors and identified UI/UX problem areas, contributing recommendations for improvement. Documented functional specifications and user flows to support development teams. Supported validation of system outputs and reports, improving accuracy by 30%.
Business Analyst at Petronas Digital Sdn Bhd
January 1, 2023 - January 1, 2023Created and edited user stories, acceptance criteria, and project documentation, improving readability and team understanding. Participated in Agile sprint reviews, contributing feedback on written outputs from development teams for accuracy and coherence. Conducted research and process verification to ensure factual accuracy of project materials. Developed training and knowledge materials to standardize content tone and terminology across teams.
Business Analyst at Petronas Digital Sdn Bhd
July 1, 2022 - January 1, 2023Conducted requirement elicitation workshops with business stakeholders, translating needs into user stories, acceptance criteria, and functional specifications; designed end-to-end process flows, data mappings, and system interaction diagrams; used Azure DevOps to manage sprints, backlog items, and development progress in Agile environments; supported UAT with test scripts, defect resolution, and validation of system behavior against requirements; collaborated closely with developers and QA teams to ensure configurations met business expectations.
UIUX Designer at Petronas Digital Sdn Bhd
July 1, 2020 - January 1, 2023Led user research and usability testing for internal enterprise systems, uncovering pain points and driving design changes that improved task efficiency and user satisfaction across departments; designed high-fidelity wireframes and interactive prototypes to streamline complex workflows; collaborated with Business Analysts and developers to ensure design feasibility and alignment with system logic; delivered UX recommendations backed by research insights to improve clarity, accessibility, and usability.
Education
Bachelor in Netcentric Computing of Computer Science at Universiti Teknologi MARA
March 1, 2018 - July 1, 2020Bachelor in Netcentric Computing of Computer Science at Universiti Teknologi MARA
March 1, 2018 - July 1, 2020Bachelor at Universiti Teknologi MARA
March 1, 2018 - July 1, 2020Qualifications
Google Project Management Specialization
January 11, 2030 - November 24, 2025Google Project Management Specialization
January 11, 2030 - November 24, 2025Fundamentals of Tableau
January 11, 2030 - November 24, 2025Google Project Management Specialization
January 11, 2030 - December 22, 2025Industry Experience
Software & Internet, Financial Services, Professional Services, Media & Entertainment, Education
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