Alexander Mitchell

Owned QA for multiple game-agnostic backend services powering Amazon-published titles; designed, authored, and executed comprehensive service-level test plans including GDPR handlers, Persona ID migrations, account linking, and cross-platform identity flows; led validation for Federated Account Service and Federated Token Service, ensuring seamless authentication across Steam, Xbox, PlayStation, Nintendo, and Luna; developed and maintained automated integration test packages in Java with ~90% automation coverage; performed manual API validation using Postman and Insomnia; authored test plans for complex systems (Social Permissions, Inventory Service, Attribution, GDPR AGiD), coordinated with privacy/legal teams; created onboarding documentation, test-plan templates, and review processes; mentored junior QAEs and collaborated with engineers to triage defects and improve usability and reliability; contributed to launches and live-service QA for multiple AAA titles, including one credited

Conducted functional, regression, and lockup testing across pre-release Nintendo titles and features; 88% of reported bugs led to verified developer fixes; authored detailed bug reports with steps and risk assessments; collaborated with QA leads and developers to verify fixes; ensured smooth gameplay experience and compliance with Nintendo QA standards.