I'm Andrew (Drew), a results-driven IT Application Analyst with 10+ years of experience managing software deployments, vendor coordination, and cross-functional team collaboration in healthcare and research settings. I focus on keeping critical systems up and running, ensuring HIPAA compliance, and delivering reliable tech solutions for clinicians, researchers, and staff while optimizing performance and reliability. As the owner of Premier Digital Solution, I build WordPress and React/Vite websites, lead SEO/SEM initiatives, and create digital media, photography, and videography for clients. I value clear communication, hands-on problem solving, and a leadership style that leads by example to empower teams and deliver impactful results.

Andrew Waltamath (Drew)

I'm Andrew (Drew), a results-driven IT Application Analyst with 10+ years of experience managing software deployments, vendor coordination, and cross-functional team collaboration in healthcare and research settings. I focus on keeping critical systems up and running, ensuring HIPAA compliance, and delivering reliable tech solutions for clinicians, researchers, and staff while optimizing performance and reliability. As the owner of Premier Digital Solution, I build WordPress and React/Vite websites, lead SEO/SEM initiatives, and create digital media, photography, and videography for clients. I value clear communication, hands-on problem solving, and a leadership style that leads by example to empower teams and deliver impactful results.

Available to hire

I’m Andrew (Drew), a results-driven IT Application Analyst with 10+ years of experience managing software deployments, vendor coordination, and cross-functional team collaboration in healthcare and research settings. I focus on keeping critical systems up and running, ensuring HIPAA compliance, and delivering reliable tech solutions for clinicians, researchers, and staff while optimizing performance and reliability.

As the owner of Premier Digital Solution, I build WordPress and React/Vite websites, lead SEO/SEM initiatives, and create digital media, photography, and videography for clients. I value clear communication, hands-on problem solving, and a leadership style that leads by example to empower teams and deliver impactful results.

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Language

English
Fluent

Work Experience

Technical Analyst / Backend Systems Administrator at Children's Hospital
March 1, 2021 - Present
Manage and support backend programming for mission-critical applications including Café POS, Gift Shop Retail Management, Employee Badging, and Visitor Management System, ensuring 99.9% uptime for 5,000+ daily transactions. Establish and maintain strong vendor communications, streamlining issue resolution by ~45% and securing ~15% cost savings on annual maintenance contracts. Serve as primary liaison between IS teams, end-users, and vendors, coordinating application updates and troubleshooting for 200+ hospital staff across multiple departments. Administer user access and permissions for badging and visitor management systems, processing 500+ monthly access requests while maintaining HIPAA compliance. Develop and maintain technical documentation for application workflows, reducing onboarding time for new staff by ~30%. Monitor and optimize application performance, implementing backend improvements that reduced transaction processing time by ~25%.
Application Specialist at Children's Hospital
March 1, 2017 - January 1, 2021
Front-End Web Development (HTML, CSS, JavaScript). Manage network storage drives and security. Web Designer (Adobe Photoshop and XD). Project Management for department/division systems and organization-wide projects. Develop and maintain relationships with customers and vendors; respond to system-related requests; document issue resolution and provide feedback to users. Conduct testing, training, and documentation for system changes; drive process improvements; generate reports and statistical summaries to support departmental needs.
Web Developer at Ideas and Pixels / Premier Digital Solution
May 1, 2015 - Present
Developed web-based applications for clients; website development and content writing; SEO, Google Analytics, and Facebook Advertising; Mobile app development.
Lead Desktop Support at Great American Insurance
May 1, 2012 - June 1, 2015
Executive and end-user support; level 2-3 technical support; PC refreshes and OS upgrades; mobile support and AirWatch enrollment management; network support and policy enforcement across registered devices.
Agent at Geek Squad
May 1, 2007 - June 1, 2012
Troubleshooting and technical support for clients; new PC installations; expert sales support; in-store customer assistance; knowledge of store products with ability to provide solutions.

Education

Business Management at University of Cincinnati
January 1, 2014 - December 1, 2025
Network Administration at Cincinnati State
January 11, 2030 - December 1, 2025

Qualifications

ITIL v3 Certification
January 1, 2015 - December 1, 2025
MAXTRAIN Certification – JavaScript (API)
January 11, 2030 - December 1, 2025

Industry Experience

Healthcare, Software & Internet, Education, Professional Services, Life Sciences