Available to hire
Hi, I’m Ana Álvarez, a creative and detail-oriented content creator specializing in lifestyle and travel. With 2+ years managing blogs and social channels, I craft engaging blog posts, newsletters, and social copy that resonates with readers and drives results.
I bring SEO optimization, content planning, and AI-assisted ideation while preserving an authentic brand voice. I thrive on collaboration, SOP-driven processes, and delivering high-quality content on schedule.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
French
Intermediate
Italian
Beginner
Work Experience
Content Creator & Blogger at The Curly Sunshine
July 31, 2025 - July 31, 2025Created SEO-optimized lifestyle content for social media and blog to enhance brand visibility. Managed website updates, improving user experience and content performance. Developed a content marketing strategy that boosted engagement and follower growth. Produced creative and SEO-focused articles for lifestyle and travel clients. Edited and proofread content, ensuring clarity and alignment with brand tone. Published blog content using WordPress and optimized it for search visibility.
Technical Support Analyst at InvestorFlow
September 30, 2025 - September 30, 2025Provided client and technical support, ensuring customer satisfaction and quick issue resolution. Coordinated cross-department communication to enhance service efficiency. Documented processes and system updates to assist with team onboarding.
Senior Customer Service Representative at Horatio
April 30, 2024 - April 30, 2024Trained and supported a team of 20+ members on updated workflows and policies. Collaborated with team leads to improve quality assurance metrics by 30%, implementing new training techniques and knowledge playbooks displayed in Notion. Served as point of contact for client inquiries and escalated issues.
Academic Director at New York Center Institute
March 31, 2024 - March 31, 2024Oversaw teachers’ schedules, onboarding programs, and performance evaluations for both teachers and the administrative teams. Improved academic operations by implementing digital organization systems. Coordinated with staff to align educational goals with institutional standards.
UGC Content Creator & Blogger at The Curly Sunshine
March 1, 2021 - July 1, 2025Planned and executed content calendars for Instagram, TikTok, Pinterest, and Facebook, maintaining a consistent posting schedule. Wrote and edited engaging blog posts, newsletters, and short-form content tailored to women in their 20s interested in self-care, lifestyle, and travel. Optimized content for SEO with keyword research, meta descriptions, header structure, and internal linking, improving discoverability and reader experience. Grew blog traffic from 0 to 10,000+ monthly visitors through SEO strategy, keyword research, and consistent content publishing. Ranked multiple blog articles on Google’s first page for targeted lifestyle and travel keywords. Scaled a Pinterest account to 1M+ monthly viewers using keyword research, trend analysis, and optimized pin strategy. Used Canva to design visuals and support brand-aligned content on Pinterest and Instagram.
Senior Customer Service Representative at Horatio
May 1, 2023 - April 1, 2024Trained and supported a team of 20+ representatives on updated workflows, policies, and support procedures. Partnered with team leads to improve quality assurance performance by 30%, implementing structured training resources and knowledge bases in Notion. Served as primary escalation point for complex client inquiries, ensuring timely resolution and a positive customer experience.
Education
Bachelor of Arts in Philosophy and Letters at UASD University
August 1, 2016 - June 1, 2021Master of Science in Marketing & Digital Communications at LUMSA University
September 1, 2025 - November 18, 2025Bachelor of Arts in Philosophy and Letters at UASD University
January 11, 2030 - January 1, 2021MSc in Marketing & Digital Communications at LUMSA University
January 11, 2030 - March 18, 2026Qualifications
Salesforce Certification
January 11, 2030 - November 18, 2025Salesforce Certification
January 11, 2030 - January 19, 2026Hubspot Email Marketing Certified
January 11, 2030 - March 18, 2026Hubspot Salesforce Administrator
January 11, 2030 - March 18, 2026Salesforce Digital Marketing Strategy
January 11, 2030 - March 18, 2026Domestika Approved for next stage
January 11, 2030 - March 18, 2026Industry Experience
Media & Entertainment, Education, Professional Services, Software & Internet, Retail, Travel & Hospitality
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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