Technical Test Lead at Verizon

Lead automation efforts using the in-house ITWA tool (built on Selenium) to validate Optix, Dotcom, and C2G offers across releases. Implemented API validations using REST Assured and validated data before test execution. Created and maintained regression and progression functional test suites for mobile browser validation (iOS and Android). Pulled test data from databases and prepared data sets with SQL queries. Deployed and executed automation tests in pre-production environments; collaborated with onshore/offshore teams to standardize testing methodology and resolve ambiguities. Wrote and reviewed automation scripts in ITWA (Java). Planned and wrote API tests to validate test data; integrated automation with Jenkins for nightly runs; configured Maven and managed CI. Generated bug and test-case execution reports and test data documentation.

Senior Automation Engineer & Application Developer at BestBuy, Express – Solr Cloud Platform

Engineered the redesign of Solr Cloud maintenance applications with a tenant-isolated architecture, improving reliability, security, and operational continuity. Led end-to-end Solr upgrade initiatives across tenants, coordinating validation, rollout, and post-upgrade monitoring. Promoted test-driven development (TDD) by introducing unit tests, integration tests, and automated validation pipelines to strengthen code quality. Adopted modern tech (Kotlin, Spring Boot, PostgreSQL, Cassandra) for scalable microservices and improved platform performance and stability. Mentored engineers and collaborated with product teams to shape the platform roadmap.

Senior Automation Engineer & Application Developer at BestBuy, CoreBlue - Selling CoreBlue

Architected an end-to-end automation framework for the Core Blue in-store application using Selenium WebDriver, Java, TestNG, and Maven, including Page Object Model, Page Factory, and utility layers. Migrated legacy manual tests to automated scripts, ensuring traceability between Jira test cases and CI runs. Built advanced reporting (Extent/Allure) and implemented mobile automation for in-emulator APK testing. Developed data-driven tests with TestNG Data Providers and Apache POI/JSON, and integrated automation with CI/CD pipelines (Jenkins, GitLab, Azure DevOps) for multi-environment executions and automated reporting.

Senior Automation Engineer & Application Developer at BestBuy, Search

Validated UI behavior, backend API logic, rule propagation, SKU mappings, and system-to-system data consistency for the search feature. Designed and built a robust automation framework capable of validating UI outputs, API responses, and multi-system data flows. Integrated TestNG with Maven, configured Jenkins pipelines for post-build automated runs, and performed cross-browser testing via Selenium Grid and Sauce Labs. Performed API testing with Postman and Rest Assured-based validation and collaborated with product and development teams to ensure accuracy and performance.

Quality Assurance Analyst at Thomson Reuters, Westlaw

Collaborated with product owners, developers, and UX teams to clarify requirements and ensure test coverage. Executed functional, regression, smoke, and integration testing across mobile and web platforms; analyzed defects and supported root-cause analysis. Reviewed user stories and acceptance criteria, monitored test metrics, and maintained test environments and data. Participated in continuous improvement initiatives and conducted exploratory testing to identify edge cases, mentoring junior QA engineers on tools and best practices.

QA Lead / Automation Consultant at U.S. Bank

Planned and executed comprehensive test strategies for sprints, including end-to-end, regression, smoke, and system testing. Executed backend data validation and API testing; coordinated onshore/offshore testing efforts; tracked defects in ALM; provided status reports and test metrics to stakeholders. Mentored QA members and contributed to QA process improvements in a banking domain with strict security guidelines.

QA Lead at U.S. Bank

Led testing for Online Banking enhancements, including bill payment and mobile check deposit improvements. Performed cross-browser and cross-device validation, API validation via ACAPS, and end-to-end workflow testing. Coordinated defect triage, test data setup, and UAT support, ensuring security and compliance adherence.

Test Consultant / Performance Tester at U.S. Bank

Designed workload models and performed performance testing (load, stress, endurance, spike, scalability) for the Global Corporate Trust Services portal. Used LoadRunner with Dynatrace monitoring to identify bottlenecks, collaborated with development teams to optimize performance, and delivered detailed test execution reports with KPIs and risk assessments.

Test Consultant / Automation Lead at BestBuy

Created end-to-end test plans and backend data validation for a Transportation Management System. Built a proof-of-concept automation framework using Java and RFT, demonstrating potential gains in testing efficiency. Coordinated with cross-functional teams and provided progress updates and defect tracking.