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I am a empathetic and adaptable professional with experience in customer service, logistics, and sales across multiple countries. I enjoy collaborating with people and solving problems, and I value clear communication and relationship-building in every interaction. I am always eager to learn and grow, and I thrive in collaborative environments where I can contribute and develop both personally and professionally.…I am a empathetic and adaptable professional with experience in customer service, logistics, and sales across multiple countries. I enjoy collaborating with people and solving problems, and I value clear communication and relationship-building in every interaction. I am always eager to learn and grow, and I thrive in collaborative environments where I can contribute and develop both personally and professionally.

Anca Maria Sucala

Content Creator, Copywriter, Social Media Manager, +2

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I am a empathetic and adaptable professional with experience in customer service, logistics, and sales across multiple countries. I enjoy collaborating with people and solving problems, and I value clear communication and relationship-building in every interaction. I am always eager to learn and grow, and I thrive in collaborative environments where I can contribute and develop both personally and professionally.…I am a empathetic and adaptable professional with experience in customer service, logistics, and sales across multiple countries. I enjoy collaborating with people and solving problems, and I value clear communication and relationship-building in every interaction. I am always eager to learn and grow, and I thrive in collaborative environments where I can contribute and develop both personally and professionally.

Available to hire

I am a empathetic and adaptable professional with experience in customer service, logistics, and sales across multiple countries. I enjoy collaborating with people and solving problems, and I value clear communication and relationship-building in every interaction.

I am always eager to learn and grow, and I thrive in collaborative environments where I can contribute and develop both personally and professionally.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Advanced

Italian

Advanced

Portuguese

Advanced

Work Experience

Customer Service Representative at Computer Generated Solutions

May 1, 2025 - November 3, 2025

Part of the Verizon customer support team; delivers high-quality assistance to clients across the U.S., resolving issues, assisting with billing inquiries, payments, account updates, and service plan modifications. Provides technical troubleshooting for mobile, internet, and TV services, documents cases accurately, and collaborates with escalation teams. Identifies opportunities for product upgrades and add-ons.

Customer Service Representative at Lilian Express

December 31, 2024 - December 31, 2024

Managed customer interactions, provided efficient service and support; gained experience in cashiering, logistics, and primary accounting; developed strong interpersonal skills, patience, and adaptability; improved financial management and organizational efficiency.

Volunteer at Pas cu Pas Foundation

January 1, 2021 - November 3, 2025

Support and mentor children from placement centers; developed empathy, teamwork, and leadership skills; strengthened problem-solving and adaptability through working with diverse groups.