Hello! I'm Andreea, a passionate professional specializing in customer service and SEO. With over 5 years of experience, I've successfully managed client relationships and optimized support processes. Recently, I transitioned into SEO, where I apply my analytical skills to enhance campaign performance and drive organic traffic. In my free time, I enjoy mentoring new team members and continuously updating my knowledge in SEO strategies. I believe in the power of effective communication and teamwork to exceed client expectations. I'm excited to connect with others in the industry and share insights!…

ANDREEA-IOANA GEORGESCU

Hello! I'm Andreea, a passionate professional specializing in customer service and SEO. With over 5 years of experience, I've successfully managed client relationships and optimized support processes. Recently, I transitioned into SEO, where I apply my analytical skills to enhance campaign performance and drive organic traffic. In my free time, I enjoy mentoring new team members and continuously updating my knowledge in SEO strategies. I believe in the power of effective communication and teamwork to exceed client expectations. I'm excited to connect with others in the industry and share insights!…

Available to hire

Hello! I’m Andreea, a passionate professional specializing in customer service and SEO. With over 5 years of experience, I’ve successfully managed client relationships and optimized support processes. Recently, I transitioned into SEO, where I apply my analytical skills to enhance campaign performance and drive organic traffic.

In my free time, I enjoy mentoring new team members and continuously updating my knowledge in SEO strategies. I believe in the power of effective communication and teamwork to exceed client expectations. I’m excited to connect with others in the industry and share insights!

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Language

Romanian, Moldavian, Moldovan
Fluent
English
Advanced
German
Intermediate

Work Experience

SEO Campaign Manager - German at Boostability
February 1, 2025 - Present
Develop and execute SEO strategies for clients across multiple markets, conducting keyword research and technical audits. Manage client relationships while delivering performance reports and strategic recommendations.
Customer Service Analyst at Beezzz
November 1, 2023 - November 1, 2024
Led case management processes in Dynamics 365 CRM, ensuring SLA compliance and timely resolution. Created Knowledge Base articles to streamline support and reduce repetitive inquiries.
Customer Service Manager at TELUS International
February 1, 2021 - November 1, 2023
Moderated in-game communications and enforced community guidelines. Optimized customer support workflows and led team meetings to maintain service standards.

Education

High School Diploma at National College Mihai Viteazul
January 1, 2013 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment

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