I'm a creative, community-focused social media manager who loves connecting through conversations and keeping things flowing and engaging. I've got experience with influencer marketing, AI reviews, tracking KPIs, and reporting. Big fan of anything creative, fashion, music, and beyond. Built and nurtured an online community by managing social interactions, responding to customers, fostering brand advocacy, and creating meaningful connections that drive engagement and loyalty. Monitored and evaluated customer interactions to ensure service quality, identifying trends and providing insights to improve processes, performance, and overall customer experience.

I'm a creative, community-focused social media manager who loves connecting through conversations and keeping things flowing and engaging. I've got experience with influencer marketing, AI reviews, tracking KPIs, and reporting. Big fan of anything creative, fashion, music, and beyond. Built and nurtured an online community by managing social interactions, responding to customers, fostering brand advocacy, and creating meaningful connections that drive engagement and loyalty. Monitored and evaluated customer interactions to ensure service quality, identifying trends and providing insights to improve processes, performance, and overall customer experience.

Available to hire

I’m a creative, community-focused social media manager who loves connecting through conversations and keeping things flowing and engaging.

I’ve got experience with influencer marketing, AI reviews, tracking KPIs, and reporting. Big fan of anything creative, fashion, music, and beyond. Built and nurtured an online community by managing social interactions, responding to customers, fostering brand advocacy, and creating meaningful connections that drive engagement and loyalty. Monitored and evaluated customer interactions to ensure service quality, identifying trends and providing insights to improve processes, performance, and overall customer experience.

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Experience Level

Intermediate

Language

English
Fluent
Portuguese
Fluent
Spanish; Castilian
Beginner

Work Experience

Community Manager at Everyday Dose
April 1, 2025 - November 1, 2025
Built and nurtured an online community by managing social interactions, responding to customers, fostering brand advocacy, and creating meaningful connections that drive engagement and loyalty.
Quality Assessment Expert at Everyday Dose
August 1, 2024 - March 1, 2026
Monitored and evaluated customer interactions to ensure service quality, identifying trends and providing insights to improve processes, performance, and overall customer experience.
Sales Assistant at Boots UK
June 1, 2019 - September 1, 2019
Delivered excellent customer service by assisting with product queries, promoting health and beauty products, and supporting day-to-day store operations to drive sales.
Sales Assistant at Triumph Lisbon
June 1, 2019 - September 1, 2019
Provided tailored fitting and product guidance to customers, delivering a high-quality retail experience while consistently meeting sales targets.
Sales Assistant at Mike Davis Lisbon
June 1, 2018 - March 1, 2019
Delivered a premium in-store customer experience, driving sales through personalized styling advice, product knowledge, and strong client relationships.

Education

BA (Hons) International Politics, Economics and Law at Middlesex University London
January 1, 2019 - January 1, 2023
Diploma of Languages and Humanities at Escola Secundária de Carcavelos
January 11, 2030 - March 23, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Software & Internet

Experience Level

Intermediate

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