Available to hire
I studied film making at New Mexico State University. I have over 20 years of experience in Adobe Photoshop, and am also highly proficient in Premiere Pro and After effects as well. My portfolio can be seen at Website not available. Sign in: https://www.twine.net/signup
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Driver at Door Dash
January 1, 2021 - October 4, 2025Delivered food, beverage and merchandise orders to customers in an expedient manner. Ensured customer satisfaction with every delivery.
Delivery Driver at DoorDash
January 1, 2020 - January 1, 2025Delivered food, beverage and merchandise orders to customers in an expedient manner. Ensured customer satisfaction with every delivery.
Driver at Lyft Rideshare Services
January 1, 2019 - October 4, 2025Ensured passengers had the best customer experience possible in transit to their destination.
Production Artist at Planet Art
January 1, 2019 - October 4, 2025Ensured products the customer ordered were as vibrant and beautiful as per customer expectations. Used Photoshop and proprietary software to adjust colors, brightness, fonts and element arrangement as necessary.
Driver at Lyft Rideshare Services
January 1, 2018 - January 1, 2019Ensured passengers had the best customer experience possible in transit to their destination.
Technical Support at Veritext Legal Solutions
January 1, 2018 - October 4, 2025Supported the virtual video team with online legal depositions, processing work orders from law firms, and assisted attorneys, court reporters and videographers with technical issues.
Technical Support at Veritext Legal Solutions
January 1, 2017 - January 1, 2018Supported the virtual video team with online legal depositions, processing work orders from law firms, and assisted attorneys, court reporters and videographers with technical issues.
Salesperson at Metro by T-Mobile
January 1, 2017 - October 4, 2025Provided individualized customer care, resolved technical and billing issues, and ensured sales goals were achieved.
Salesperson at Metro by T-Mobile
January 1, 2011 - January 1, 2017Provided individualized customer care, resolved technical and billing issues, and ensured sales goals were achieved.
General Laborer at Labor Ready
January 1, 2011 - October 4, 2025Warehouse, shipping and receiving, demolition work.
General Laborer at Labor Ready
January 1, 2009 - January 1, 2011Warehouse, shipping and receiving, demolition work.
DSL Technical Support Agent at AT&T
January 1, 2009 - October 4, 2025Inbound call center for AT&T DSL Technical Support. Resolved technical issues pertaining to digital subscriber lines, activation and provisioning issues. Troubleshot Windows 2000, XP, Vista.
Technical Support Agent at AT&T
January 1, 2008 - January 1, 2009Inbound call center for AT&T DSL Technical Support Agent. Resolved technical issues pertaining to digital subscriber lines, activation and provisioning issues. Troubleshot Windows 2K, XP, Vista.
Regional Repair Agent at Veritude
January 1, 2008 - October 4, 2025Inbound call center for Time Warner Cable. Troubleshoot connection and provisioning issues with digital cable television converters, DVR's and EMTA cable modems. Provided billing and sales support.
Regional Repair Agent at Veritude
January 1, 2007 - January 1, 2008Inbound call center for Time Warner Cable. Regional Repair Agent. Troubleshooted connection and provisioning issues with digital cable television converters, DVRs and EMTA cable modems. Provided billing and sales support.
Technical Support Agent at Affiliated Computer Services
January 1, 2007 - October 4, 2025Inbound call center for Sprint Wireless. Resolved technical issues pertaining to CDMA and SMS networks, activation and provisioning issues, customer retention.
Technical Support Agent at Affiliated Computer Services
January 1, 2006 - January 1, 2007Inbound call center for Sprint Wireless. Resolved technical issues pertaining to CDMA and SMS networks, activation and provisioning issues, customer retention.
Salesperson at EBS Enterprises
January 1, 2005 - October 4, 2025Sales, customer service, and cash reconciliation for retail video store.
Salesperson at EBS Enterprises
January 1, 2004 - January 1, 2005Provide customer service, sales, and cash reconciliation for retail video store.
Sr. Lead Technician, Broadband Services at Earthlink Network, Inc.
January 1, 2003 - October 4, 2025Leading Internet Service Provider. Served as the primary point of contact for customers and staff seeking problem resolution with supported software, hardware, operating systems, and internet connectivity issues.
Sr. Lead Technician, Broadband Services at Earthlink Network, Inc.
January 1, 1999 - January 1, 2003Served as the primary point of contact for customers and staff seeking problem resolution with supported software, hardware, operating systems, and internet connectivity issues.
Education
Associate of Science at New Mexico State University
January 1, 2009 - January 1, 2011Bachelor of Arts at Kaplan University
January 1, 2012 - January 1, 2015Associate of Science in Information Technology at New Mexico State University
January 1, 2009 - January 1, 2011Bachelor of Arts in Digital Filmmaking (Emphasis: Web Design) at Kaplan University
January 1, 2012 - January 1, 2015Qualifications
Industry Experience
Media & Entertainment, Software & Internet, Transportation & Logistics, Professional Services, Retail, Telecommunications
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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