Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Marketing professional with a strong foundation in customer relations and digital marketing. Skilled in market research, campaign support, and cross-channel engagement, with a focus on building collaboration and driving measurable results. Experienced in supporting email and social advertising efforts, handling high-volume customer queries, and maintaining compliant administrative records. Motivated to contribute innovative marketing strategies and effective communication to help teams achieve their goals.…Marketing professional with a strong foundation in customer relations and digital marketing. Skilled in market research, campaign support, and cross-channel engagement, with a focus on building collaboration and driving measurable results. Experienced in supporting email and social advertising efforts, handling high-volume customer queries, and maintaining compliant administrative records. Motivated to contribute innovative marketing strategies and effective communication to help teams achieve their goals.

ANGELA OWUSU

Digital Marketer, PR Freelancer, Marketing Analyst





Marketing professional with a strong foundation in customer relations and digital marketing. Skilled in market research, campaign support, and cross-channel engagement, with a focus on building collaboration and driving measurable results. Experienced in supporting email and social advertising efforts, handling high-volume customer queries, and maintaining compliant administrative records. Motivated to contribute innovative marketing strategies and effective communication to help teams achieve their goals.…Marketing professional with a strong foundation in customer relations and digital marketing. Skilled in market research, campaign support, and cross-channel engagement, with a focus on building collaboration and driving measurable results. Experienced in supporting email and social advertising efforts, handling high-volume customer queries, and maintaining compliant administrative records. Motivated to contribute innovative marketing strategies and effective communication to help teams achieve their goals.

Available to hire

Marketing professional with a strong foundation in customer relations and digital marketing. Skilled in market research, campaign support, and cross-channel engagement, with a focus on building collaboration and driving measurable results.

Experienced in supporting email and social advertising efforts, handling high-volume customer queries, and maintaining compliant administrative records. Motivated to contribute innovative marketing strategies and effective communication to help teams achieve their goals.

Skills

Email Marketing

Microsoft Office

Data Visualization

Experience Level

Email Marketing

Expert

Microsoft Office

Intermediate

Data Visualization

Intermediate

Language

Akan

Fluent

English

Fluent

Work Experience

PR & Marketing Assistant (Voluntary) at Quilombo UK

March 1, 2026 - June 30, 2026

Improved email marketing campaigns by targeting local schools and aligning efforts with departmental goals and QMC department objectives. Supported TikTok/Instagram advertising to increase website traffic and brand awareness. Assisted in developing public relations strategies to expand advertising reach. Helped with daily administrative operations to ensure smooth communication across teams.

Retail stock taker at Retail Asset Solutions

November 1, 2025 - March 1, 2026

Streamlined inventory processes by performing regular cycle counts and maintaining accurate records. Updated electronic databases to reflect real-time inventory changes. Used barcode scanners to improve efficiency in stock management and reporting.

Customer service representative at MTN Ghana

October 1, 2023 - September 30, 2025

Provided friendly customer service that improved customer retention by 78%. Maintained compliant documentation using Hiver for reliable company records. Managed high-volume customer queries through multitasking. Resolved customer issues professionally while following company procedures and compliance requirements.

Sales & Distribution (Intern) at MTN Ghana

September 1, 2022 - December 1, 2022

Managed over 450 customers’ calls, providing support for successful company events and meetings during mobile money awards. Delivered administrative support during events to ensure smooth operations and effective client communication. Handled incoming calls and emails to support timely responses.