Available to hire
I’m Angus Lou Heng Hui, an IT professional with 15+ years of experience spanning government, water management, automotive, and technology consulting. I build secure, scalable IT infrastructure and have a strong foundation in network and systems management, cybersecurity, and IT operations. I hold CISSP and ITIL foundations and have hands-on expertise with Microsoft Azure, Check Point, and Nessus. I enjoy collaborating with cross-functional teams to deliver cost-effective IT strategies that drive organizational success.
I am adept at coordinating with stakeholders, optimizing resources, and delivering secure, resilient IT solutions that align with business goals and compliance requirements.
Skills
Experience Level
Language
English
Fluent
Work Experience
Consultant (IT Audit) at PulseSecure Pte Ltd
January 1, 2025 - PresentConducted host configuration reviews on Palo Alto and Checkpoint firewalls to ensure security best practices and compliance; performed IT audits on application systems; collaborated with application owners to validate audit findings and track remediation plans.
Cloud Support & DevOps Trainee at Generation Singapore
October 31, 2024 - October 19, 2025Gained hands-on experience in cloud platforms including Python scripting, Git, Linux, and Microsoft Azure; contributed to Linux tasks and small Python Flask web app project.
Senior Engineer (IT Infrastructure Systems) at Defence Science and Technology Agency
October 31, 2023 - October 19, 2025Monitored critical IT infrastructure, implemented proactive monitoring, resource optimization, and disaster recovery planning; achieved 99.99% uptime; led Nutanix upgrade and security improvements.
Senior System Analyst (IT Services) at PUB, Singapore National Water Agency
November 30, 2022 - October 19, 2025Managed daily IT operations for 1,500+ endpoints; achieved 99.9% uptime; conducted risk and vulnerability assessments; renegotiated vendor terms, achieving 20% cost savings; led end-to-end development of critical IT applications and ensured 95% on-time delivery.
Technical Services Consultant (IT Projects) at GovTech Singapore
September 30, 2021 - October 19, 2025Standardized network services across public service agencies; implemented network hardening and access controls; aligned with ISO 27001 and IM8 policies; performed security assessments and regular patching based on NIST guidelines; improved security resilience and client satisfaction.
System Engineer at NCS Pte Ltd
August 31, 2018 - October 19, 2025Conducted compliance and vulnerability assessments using Nessus; applied security hardening and improved resilience; configured NPS servers for RADIUS authentication and integration with wireless controllers to strengthen network security.
System Engineer at Jardine Cycle & Carriage Industries Pte Ltd
March 31, 2016 - October 19, 2025Led upgrade of network infrastructure, implemented a disaster recovery solution (Commvault) with 100% weekly backups, deployed two-factor VPN, and managed Checkpoint/SonicWall firewall configurations; optimized internet traffic and patch management; maintained endpoint security.
IT Specialist at National Computer Systems Pte Ltd
October 31, 2007 - October 19, 2025Provided 2nd-level IT support; managed user accounts in Active Directory; deployed security patches; maintained DHCP and network connectivity; supported server administration tasks.
Technological Assistant at Hewlett Packard Singapore
December 31, 2005 - October 19, 2025Provided first-level problem diagnosis; reinstalled software and applied patches; managed user accounts and backups; supported MOE rollout projects.
Education
Bachelor of Applied Science ( IT ) with Distinction at RMIT University
January 11, 2030 - October 19, 2025Qualifications
Certified Information Systems Security Professional
September 1, 2025 - October 19, 2025Microsoft Azure Fundamentals
September 1, 2024 - October 19, 2025AWS Solutions Architect Associate
October 1, 2020 - October 19, 2025AISP Qualified Information Security Professional
September 1, 2018 - October 19, 2025ITIL V3 in IT Service Management
February 1, 2014 - October 19, 2025Industry Experience
Government, Professional Services, Software & Internet
Skills
Experience Level
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