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I am a multimedia designer and customer-focused professional with hands-on experience in maintaining smooth operations, guiding customers, and coordinating teams. I enjoy turning complex issues into clear solutions and helping users get the most from products. I’m passionate about blending creative design with practical processes, always aiming to deliver outstanding customer experiences. I value collaboration, continuous learning, and strong communication to support effective operations and delightful design outcomes.…I am a multimedia designer and customer-focused professional with hands-on experience in maintaining smooth operations, guiding customers, and coordinating teams. I enjoy turning complex issues into clear solutions and helping users get the most from products. I’m passionate about blending creative design with practical processes, always aiming to deliver outstanding customer experiences. I value collaboration, continuous learning, and strong communication to support effective operations and delightful design outcomes.

Anissa Yunila Putri

Assistant Editor, Game Tester, Graphic Designer, +1

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I am a multimedia designer and customer-focused professional with hands-on experience in maintaining smooth operations, guiding customers, and coordinating teams. I enjoy turning complex issues into clear solutions and helping users get the most from products. I’m passionate about blending creative design with practical processes, always aiming to deliver outstanding customer experiences. I value collaboration, continuous learning, and strong communication to support effective operations and delightful design outcomes.…I am a multimedia designer and customer-focused professional with hands-on experience in maintaining smooth operations, guiding customers, and coordinating teams. I enjoy turning complex issues into clear solutions and helping users get the most from products. I’m passionate about blending creative design with practical processes, always aiming to deliver outstanding customer experiences. I value collaboration, continuous learning, and strong communication to support effective operations and delightful design outcomes.

Available to hire

I am a multimedia designer and customer-focused professional with hands-on experience in maintaining smooth operations, guiding customers, and coordinating teams. I enjoy turning complex issues into clear solutions and helping users get the most from products.

I’m passionate about blending creative design with practical processes, always aiming to deliver outstanding customer experiences. I value collaboration, continuous learning, and strong communication to support effective operations and delightful design outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

Indonesian

Fluent

English

Advanced

Work Experience

Customer Support Specialist at PT. ABINDONESIA

January 1, 2025 - January 1, 2025

Managed customer inquiries and complaints via chat, email, and video calls with professionalism and empathy. Provided accurate product information and guided customers through issue resolution. Logged and monitored customer requests using CRM tools to ensure timely follow-up. Coordinated with internal teams to resolve service issues and improve user satisfaction. Prepared weekly reports on common issues, resolutions, and customer feedback.

Customer Support Specialist at PT. ABINDONESIA

January 1, 2022 - January 1, 2022

Handled store performance incentives; contributed to achieving monthly margins and minimizing waste and product loss; supported customer service operations and improvements.