2-paragraph first-person bio, friendly tone

Maria Anastasiou

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Language

English
Advanced
Greek, Modern
Fluent
Bulgarian
Advanced

Work Experience

Customer Support Agent (iGaming) at Wiztech Group
September 1, 2025 - March 1, 2026
Resolved high volumes of customer inquiries via chat and ticketing, ensuring timely KYC onboarding and reducing escalations.
Conversion FX Account Manager at Trust Capital TC
May 1, 2021 - January 1, 2022
Converted inbound/outbound leads into active Forex traders; delivered onboarding and training to increase platform activation and retention.
Tele phone Sales Representative at Amerigo Marketing Ltd
February 1, 2022 - July 1, 2022
Conducted outbound calls and email follow-ups to US immigration prospects, consistently meeting and often exceeding daily sales targets.
Digital Marketing Manager (Beauty & Cosmetics) at EM CV Trading Ltd
July 1, 2020 - February 1, 2021
Led social media strategy and paid campaigns, managed content and CRM activities to grow online presence and sales.
Sales Marketing Manager (Telecommunications) at RnR Marketing Ltd
February 1, 2018 - June 1, 2020
Managed a six-person field sales team; planned activities and HR duties while driving sales targets.
Social Media Content Creator (Johnson & Johnson Project) at Site L
April 1, 2017 - January 1, 2018
Created social content and managed community engagement for baby and cosmetic product lines.
Customer Service Representative (Air France-KLM) at TELUS International Europe
July 1, 2015 - January 1, 2017
Handled inbound calls and emails in English and Greek, resolved booking and service issues using Amadeus GDS system.

Education

Bachelor of Music at New Bulgarian University
January 1, 2010 - January 1, 2014
Digital Marketing Fundamentals at The Open University
January 1, 2017 - January 1, 2018
High School Education at Saint John Limassol High School
January 1, 2006 - January 1, 2009

Qualifications

Sales Skills Development and Coaching Trainees
January 11, 2030 - May 6, 2026
Brand Ambassador Award
January 11, 2030 - May 6, 2026
Certified Fitness Coach
January 11, 2030 - May 6, 2026
Leadership Certificate
January 11, 2030 - May 6, 2026
Entrepreneur Awards
January 1, 2018 - January 1, 2019

Industry Experience

Gaming, Financial Services, Retail, Media & Entertainment, Software & Internet