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I am a people-first manager with proven experience leading teams, managing day-to-day operations, and delivering elevated customer experiences. I build motivated, service-driven teams while upholding high visual and brand standards, creating welcoming, well-organized environments that reflect premium values and support strong commercial performance. I bring a background spanning education, training, and program delivery across diverse settings, with a track record of fostering inclusive practices and strong collaboration with partners and stakeholders.…I am a people-first manager with proven experience leading teams, managing day-to-day operations, and delivering elevated customer experiences. I build motivated, service-driven teams while upholding high visual and brand standards, creating welcoming, well-organized environments that reflect premium values and support strong commercial performance. I bring a background spanning education, training, and program delivery across diverse settings, with a track record of fostering inclusive practices and strong collaboration with partners and stakeholders.

Amelia Natasha Jafar

Project Manager, Brand Designer, Instructional Designer, +1

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I am a people-first manager with proven experience leading teams, managing day-to-day operations, and delivering elevated customer experiences. I build motivated, service-driven teams while upholding high visual and brand standards, creating welcoming, well-organized environments that reflect premium values and support strong commercial performance. I bring a background spanning education, training, and program delivery across diverse settings, with a track record of fostering inclusive practices and strong collaboration with partners and stakeholders.…I am a people-first manager with proven experience leading teams, managing day-to-day operations, and delivering elevated customer experiences. I build motivated, service-driven teams while upholding high visual and brand standards, creating welcoming, well-organized environments that reflect premium values and support strong commercial performance. I bring a background spanning education, training, and program delivery across diverse settings, with a track record of fostering inclusive practices and strong collaboration with partners and stakeholders.

Available to hire

I am a people-first manager with proven experience leading teams, managing day-to-day operations, and delivering elevated customer experiences. I build motivated, service-driven teams while upholding high visual and brand standards, creating welcoming, well-organized environments that reflect premium values and support strong commercial performance.
I bring a background spanning education, training, and program delivery across diverse settings, with a track record of fostering inclusive practices and strong collaboration with partners and stakeholders.

Skills

Brand Identity

Presentation Design

Editorial Illustration

Experience Level

Brand Identity

Expert

Presentation Design

Intermediate

Editorial Illustration

Intermediate

Work Experience

Branch Manager at Enso Vocational Academy (Special Education Needs)

January 1, 2015 - November 1, 2025

Led curriculum alignment to neurodiversity-affirming standards, improving accessibility and consistency across teaching practices. Ensured curriculum and teaching practices aligned with inclusive, neurodiversity-affirming standards. Managed daily school operations, including safety procedures, budgeting, staffing needs, and policy improvements. Built and maintained partnerships with psychiatric centres, occupational therapy clinics, and neurodivergent support centres for community outreach and collaboration. Planned and managed a community bazaar with four local external vendors, raising thousands to promote neurodivergent crafts and artwork. Oversaw school facilities and layout to create a safe, accessible, and supportive learning environment. Coordinated staff needs, filled operational gaps, and supported smooth day-to-day school functioning.

Teacher Trainer & EdTech Teacher at Spark Education

January 1, 2023 - January 1, 2025

Facilitated engaging demo sessions and professional development workshops for teachers, focusing on compliance, quality standards, and pedagogical growth across diverse learning environments. Designed and delivered training on learning theories, mindfulness, and mental health, enhancing teachers' instructional practices while promoting well-being and resilience. Taught Singapore Math to a multicultural student body, adapting lessons to learners from 7 different countries and using multimedia to boost engagement. Assessed and monitored student progress, leveraging analytics to optimize results, achieving a 97% retention rate and a Top 5 student conversion rate.

Homeroom Teacher at Sri Kuala Lumpur International School

September 1, 2020 - December 1, 2022

Taught Mathematics, Humanities, and Drama, aligning with the Cambridge Curriculum to foster student engagement, autonomy, and achievement. Managed 180+ student assessments and reports, maintaining a 100% passing rate through exams, essays, and performance-based tasks. Built strong relationships with parents and colleagues, collaborating to create a positive and supportive learning environment while encouraging student-led drama productions.

Performing Arts Teacher at Blubricks

January 1, 2019 - September 1, 2020

Delivered drama classes across 5+ schools, following the Trinity College London syllabus for diverse age groups. Facilitated English and Performing Arts lessons, motivating students to embrace learning and growth through performance. Fostered positive rapport with students, parents, and school staff, ensuring an inclusive and productive learning atmosphere.

Early Years Homeroom Teacher at Kindercare Learning Centre

November 1, 2016 - March 1, 2018

Planned and implemented lessons based on the Te Whāriki ECE curriculum, focusing on child-led, play-based learning. Maintained a 1:10 teacher-to-child ratio, ensuring individual attention and a well-managed classroom. Collaborated with parents to support children's learning and development through regular communication and feedback.

Sales Assistant at Forever New

November 1, 2015 - December 1, 2016

Delivered personalised, styling-focused customer service to create a welcoming and premium in-store experience. Assisted customers with outfit selection, fit advice, and product recommendations to support sales and repeat visits. Maintained high visual merchandising and store presentation standards in line with Forever New brand guidelines. Supported daily store operations including opening/closing duties, stock replenishment, and fitting room management. Processed transactions accurately at POS and handled exchanges and returns professionally. Collaborated with the team to achieve sales targets and store KPIs, building loyalty and brand engagement; achieved an 84% Secret Shopper service score.