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Hi, I am Anna Erica Dela Tongga. I am an aspiring Virtual Assistant with over eight years of banking experience, known for delivering reliable administrative support, meticulous data handling, and friendly customer service. I am proficient with MS Office and Google Workspace, comfortable with high-volume transactions, and I thrive in remote work environments. I pride myself on being organized, detail-oriented, and fast to learn new tools and processes. I can manage calendars, emails, and daily operations, balance cash drawers, prepare reports, and support teams with professional communication and efficient task execution.…Hi, I am Anna Erica Dela Tongga. I am an aspiring Virtual Assistant with over eight years of banking experience, known for delivering reliable administrative support, meticulous data handling, and friendly customer service. I am proficient with MS Office and Google Workspace, comfortable with high-volume transactions, and I thrive in remote work environments. I pride myself on being organized, detail-oriented, and fast to learn new tools and processes. I can manage calendars, emails, and daily operations, balance cash drawers, prepare reports, and support teams with professional communication and efficient task execution.

Anna Erica Dela Tongga

Copywriter, Data Collector, Marketing Strategist

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Hi, I am Anna Erica Dela Tongga. I am an aspiring Virtual Assistant with over eight years of banking experience, known for delivering reliable administrative support, meticulous data handling, and friendly customer service. I am proficient with MS Office and Google Workspace, comfortable with high-volume transactions, and I thrive in remote work environments. I pride myself on being organized, detail-oriented, and fast to learn new tools and processes. I can manage calendars, emails, and daily operations, balance cash drawers, prepare reports, and support teams with professional communication and efficient task execution.…Hi, I am Anna Erica Dela Tongga. I am an aspiring Virtual Assistant with over eight years of banking experience, known for delivering reliable administrative support, meticulous data handling, and friendly customer service. I am proficient with MS Office and Google Workspace, comfortable with high-volume transactions, and I thrive in remote work environments. I pride myself on being organized, detail-oriented, and fast to learn new tools and processes. I can manage calendars, emails, and daily operations, balance cash drawers, prepare reports, and support teams with professional communication and efficient task execution.

Available to hire

Hi, I am Anna Erica Dela Tongga. I am an aspiring Virtual Assistant with over eight years of banking experience, known for delivering reliable administrative support, meticulous data handling, and friendly customer service. I am proficient with MS Office and Google Workspace, comfortable with high-volume transactions, and I thrive in remote work environments.

I pride myself on being organized, detail-oriented, and fast to learn new tools and processes. I can manage calendars, emails, and daily operations, balance cash drawers, prepare reports, and support teams with professional communication and efficient task execution.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Associate at RCBC Savings Bank

May 1, 2012 - August 1, 2020

Assisted customers with processing transactions (deposits, withdrawals, or payments), provided information about bank products and services, tracked, recorded, and stored information related to transactions, bank supplies and customers, ensured accuracy, maintained and balanced cash drawers, reconciled discrepancies, packed cash and rolled coins for storage, maintained a clean and professional workspace, managed currency and confidential information responsibly, used software to track banking information and generate reports, followed all bank financial and security regulations and procedures, completed daily reports of incidents and safety violations, and addressed repair requirements for equipment or property damage.