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Hi, I’m Anna Jimenez, a bilingual CRM and Marketing Operations professional with 5+ years of remote experience handling CRM platforms, designing email automation workflows, and supporting data-driven campaign execution. I am expert in GoHighLevel and HubSpot, with strong hands-on skills in audience segmentation, performance reporting, and AI-assisted content creation. I am highly organized, self-directed, and detail-oriented, consistently delivering precise, efficient results in structured desk-based environments. I enjoy cross-functional collaboration, optimizing processes, and using data to drive decisions that improve client outcomes.…Hi, I’m Anna Jimenez, a bilingual CRM and Marketing Operations professional with 5+ years of remote experience handling CRM platforms, designing email automation workflows, and supporting data-driven campaign execution. I am expert in GoHighLevel and HubSpot, with strong hands-on skills in audience segmentation, performance reporting, and AI-assisted content creation. I am highly organized, self-directed, and detail-oriented, consistently delivering precise, efficient results in structured desk-based environments. I enjoy cross-functional collaboration, optimizing processes, and using data to drive decisions that improve client outcomes.

Anna Jimenez

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Hi, I’m Anna Jimenez, a bilingual CRM and Marketing Operations professional with 5+ years of remote experience handling CRM platforms, designing email automation workflows, and supporting data-driven campaign execution. I am expert in GoHighLevel and HubSpot, with strong hands-on skills in audience segmentation, performance reporting, and AI-assisted content creation. I am highly organized, self-directed, and detail-oriented, consistently delivering precise, efficient results in structured desk-based environments. I enjoy cross-functional collaboration, optimizing processes, and using data to drive decisions that improve client outcomes.…Hi, I’m Anna Jimenez, a bilingual CRM and Marketing Operations professional with 5+ years of remote experience handling CRM platforms, designing email automation workflows, and supporting data-driven campaign execution. I am expert in GoHighLevel and HubSpot, with strong hands-on skills in audience segmentation, performance reporting, and AI-assisted content creation. I am highly organized, self-directed, and detail-oriented, consistently delivering precise, efficient results in structured desk-based environments. I enjoy cross-functional collaboration, optimizing processes, and using data to drive decisions that improve client outcomes.

Available to hire

Hi, I’m Anna Jimenez, a bilingual CRM and Marketing Operations professional with 5+ years of remote experience handling CRM platforms, designing email automation workflows, and supporting data-driven campaign execution. I am expert in GoHighLevel and HubSpot, with strong hands-on skills in audience segmentation, performance reporting, and AI-assisted content creation.

I am highly organized, self-directed, and detail-oriented, consistently delivering precise, efficient results in structured desk-based environments. I enjoy cross-functional collaboration, optimizing processes, and using data to drive decisions that improve client outcomes.

Skills

CRM

HubSpot

Email Marketing

Experience Level

CRM

Expert

HubSpot

Expert

Email Marketing

Expert

Language

Spanish; Castilian

Fluent

English

Fluent

Dutch

Beginner

Work Experience

CRM & Marketing Automation Specialist

November 1, 2024 - Present

Administer GoHighLevel CRM accounts for international clients, maintain pipeline accuracy, contact records, and data integrity; Design and optimize multi-step email and SMS automation workflows, reducing manual follow-up effort and improving response consistency; Analyze customer data to refine audience segmentation and improve campaign targeting precision; Produce AI-assisted marketing emails, automation sequences, and campaign content using ChatGPT and AI writing tools; Track campaign performance metrics and prepare clear, structured reports to support data-driven decision making

Customer Success Manager at AstroBlaster

May 1, 2024 - November 1, 2024

Maintained GoHighLevel CRM records for high-value client accounts, ensuring pipelines and contact data remained accurate and current; Built and continuously optimized automated email, SMS, and follow-up workflows for improved operational efficiency; Created AI-assisted marketing content to support client campaigns and improve audience engagement performance; Monitored client activity within the CRM to identify engagement patterns and flag upsell and retention opportunities; Managed professional email correspondence, resolving client queries with accuracy and consistency

Appointment Setter at Tax Network USA

September 1, 2023 - April 1, 2024

Coordinated and confirmed client appointments using CRM tools, maintaining accurate scheduling records and follow-up documentation; Updated and maintained CRM entries for a US-based client portfolio, improving data accuracy and supporting team reporting; Handled client email inquiries and ensured interactions were logged and actioned within CRM workflows

Virtual Assistant at The Job Duck

October 1, 2022 - July 1, 2023

Managed CRM data, email inboxes, and scheduling workflows to maintain smooth daily operations across multiple accounts; Executed email marketing campaigns, contributing to audience growth and improved subscriber engagement rates; Coordinated virtual meetings and maintained documentation and communication records for executive clients; Generated qualified leads through structured outreach and CRM-based relationship tracking