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I'm Augustina Ohani, a detail-oriented administrative and finance professional based in Edmonton, Alberta, with over five years of experience delivering exceptional client service, coordinating calendars, handling payments, and ensuring smooth day-to-day operations across fast-paced environments. I excel at supporting clients in stressful situations with empathy, clear communication, and a calm, professional demeanor. I thrive in roles that require organization, problem-solving, and strong collaboration with internal teams. I am comfortable using CRM tools, Zoom, Google Workspace, and Microsoft Office in virtual work environments, and I am committed to creating a positive, supportive experience for every client.…I'm Augustina Ohani, a detail-oriented administrative and finance professional based in Edmonton, Alberta, with over five years of experience delivering exceptional client service, coordinating calendars, handling payments, and ensuring smooth day-to-day operations across fast-paced environments. I excel at supporting clients in stressful situations with empathy, clear communication, and a calm, professional demeanor. I thrive in roles that require organization, problem-solving, and strong collaboration with internal teams. I am comfortable using CRM tools, Zoom, Google Workspace, and Microsoft Office in virtual work environments, and I am committed to creating a positive, supportive experience for every client.

Augustina Ohani

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I'm Augustina Ohani, a detail-oriented administrative and finance professional based in Edmonton, Alberta, with over five years of experience delivering exceptional client service, coordinating calendars, handling payments, and ensuring smooth day-to-day operations across fast-paced environments. I excel at supporting clients in stressful situations with empathy, clear communication, and a calm, professional demeanor. I thrive in roles that require organization, problem-solving, and strong collaboration with internal teams. I am comfortable using CRM tools, Zoom, Google Workspace, and Microsoft Office in virtual work environments, and I am committed to creating a positive, supportive experience for every client.…I'm Augustina Ohani, a detail-oriented administrative and finance professional based in Edmonton, Alberta, with over five years of experience delivering exceptional client service, coordinating calendars, handling payments, and ensuring smooth day-to-day operations across fast-paced environments. I excel at supporting clients in stressful situations with empathy, clear communication, and a calm, professional demeanor. I thrive in roles that require organization, problem-solving, and strong collaboration with internal teams. I am comfortable using CRM tools, Zoom, Google Workspace, and Microsoft Office in virtual work environments, and I am committed to creating a positive, supportive experience for every client.

Available to hire

I’m Augustina Ohani, a detail-oriented administrative and finance professional based in Edmonton, Alberta, with over five years of experience delivering exceptional client service, coordinating calendars, handling payments, and ensuring smooth day-to-day operations across fast-paced environments. I excel at supporting clients in stressful situations with empathy, clear communication, and a calm, professional demeanor.

I thrive in roles that require organization, problem-solving, and strong collaboration with internal teams. I am comfortable using CRM tools, Zoom, Google Workspace, and Microsoft Office in virtual work environments, and I am committed to creating a positive, supportive experience for every client.

Skills

Microsoft Excel

Microsoft Office

Data Visualization

Experience Level

Microsoft Excel

Expert

Microsoft Office

Expert

Data Visualization

Expert

Language

English

Fluent

Work Experience

Program & Client Support Volunteer at Ve ’ahavta

May 1, 2025 - August 1, 2025

Assisted clients with intake, scheduling, and follow-up communication. Supported appointment booking, queue management, and client preparation. Maintained organized program records and client service documentation.

Business Support Manager (Hybrid) at ILateejay Nig Limited (EPIC)

June 1, 2023 - November 1, 2024

Coordinated stakeholder engagements, managed calendars, scheduled reviews, and ensured timely follow-up actions. Handled high-volume inbound calls with calm, empathetic, professional support. Streamlined administrative workflows across a project-based engineering company, ensuring deadlines and reporting accuracy. Implemented a checklist-driven tender submission system reducing compliance errors by 40% and increasing bid approvals. Prepared board minutes, project briefs, and compliance documents for regulatory submissions.

Finance & Administrative Officer at ILateejay Nig Limited

October 1, 2018 - May 1, 2023

Prepared financial reports, invoices, and compliance documents for project tenders. Followed up on overdue accounts, provided statements, and supported timely collections. Developed and maintained Excel trackers, improving reporting efficiency by 30%. Maintained accurate financial records, ledgers, and documentation in compliance with internal controls.

Administrative Officer at Haulage Oil & Gas Ltd

October 1, 2012 - April 1, 2017

Provided high-level administrative support by coordinating daily office operations, managing calendars, correspondence, and records with accuracy. Performed data entry, document and report generation while maintaining compliance with organizational standards. Ensured seamless communication and workflow efficiency across departments through proactive problem-solving and attention to detail.