Customer Relations Representative | Psychology Graduate | Client Experience Specialist I’m a dedicated Customer Relations Representative with a background in psychology and over five years of experience supporting clients across diverse industries; from telecommunications and healthcare to youth mentorship. I specialize in fostering trust, resolving complex issues with empathy, and delivering personalized service that enhances satisfaction and loyalty. With hands-on experience in customer communication, conflict resolution, and CRM management, I bring both analytical insight and emotional intelligence to every interaction. My psychology training allows me to understand client needs deeply, while my professional background has honed my skills in problem-solving, active listening, and maintaining professionalism in fast-paced, remote environments. Driven by a genuine passion for helping people, I aim to create positive, solution-focused experiences that reflect care and competence in every exchange.

Armin Allahyari

Customer Relations Representative | Psychology Graduate | Client Experience Specialist I’m a dedicated Customer Relations Representative with a background in psychology and over five years of experience supporting clients across diverse industries; from telecommunications and healthcare to youth mentorship. I specialize in fostering trust, resolving complex issues with empathy, and delivering personalized service that enhances satisfaction and loyalty. With hands-on experience in customer communication, conflict resolution, and CRM management, I bring both analytical insight and emotional intelligence to every interaction. My psychology training allows me to understand client needs deeply, while my professional background has honed my skills in problem-solving, active listening, and maintaining professionalism in fast-paced, remote environments. Driven by a genuine passion for helping people, I aim to create positive, solution-focused experiences that reflect care and competence in every exchange.

Available to hire

Customer Relations Representative | Psychology Graduate | Client Experience Specialist

I’m a dedicated Customer Relations Representative with a background in psychology and over five years of experience supporting clients across diverse industries; from telecommunications and healthcare to youth mentorship. I specialize in fostering trust, resolving complex issues with empathy, and delivering personalized service that enhances satisfaction and loyalty.

With hands-on experience in customer communication, conflict resolution, and CRM management, I bring both analytical insight and emotional intelligence to every interaction. My psychology training allows me to understand client needs deeply, while my professional background has honed my skills in problem-solving, active listening, and maintaining professionalism in fast-paced, remote environments.

Driven by a genuine passion for helping people, I aim to create positive, solution-focused experiences that reflect care and competence in every exchange.

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Language

English
Fluent
French
Advanced

Work Experience

Specialist at Local YMCA
August 1, 2023 - August 1, 2023
Collabored with staff to resolve outreach issues and support community engagement through programming and events.
Client Support Associate at Montreal, QC
January 1, 2020 - January 1, 2020
Assisted clients to resolve service issues through personalized communication, developing rapport and relationships.

Education

B.Sc. in Biology at University of New Brunswick, Saint John
September 1, 2012 - May 1, 2017

Qualifications

Certified Lifeguard
January 11, 2030 - October 30, 2025
First Aid & WHMIS
January 11, 2030 - October 30, 2025

Industry Experience

Education, Healthcare, Non-Profit Organization