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Hi there! I'm Amber Shehan Alexander, based in Asheville, North Carolina. I specialize in ecommerce, social media marketing, and customer support for small retailers, helping brands grow their online presence and connect with customers. Over the years I’ve led migrations from Lightspeed to Shopify, built outreach programs with affiliates and influencers, and shaped consistent brand voices across press and digital channels. I’m seeking the right clients so we can collaborate and create a clear and effective voice for your brand.…Hi there! I'm Amber Shehan Alexander, based in Asheville, North Carolina. I specialize in ecommerce, social media marketing, and customer support for small retailers, helping brands grow their online presence and connect with customers. Over the years I’ve led migrations from Lightspeed to Shopify, built outreach programs with affiliates and influencers, and shaped consistent brand voices across press and digital channels. I’m seeking the right clients so we can collaborate and create a clear and effective voice for your brand.

Amber Shehan

Social Media Manager, Content Creator, Brand Strategist, +2

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Hi there! I'm Amber Shehan Alexander, based in Asheville, North Carolina. I specialize in ecommerce, social media marketing, and customer support for small retailers, helping brands grow their online presence and connect with customers. Over the years I’ve led migrations from Lightspeed to Shopify, built outreach programs with affiliates and influencers, and shaped consistent brand voices across press and digital channels. I’m seeking the right clients so we can collaborate and create a clear and effective voice for your brand.…Hi there! I'm Amber Shehan Alexander, based in Asheville, North Carolina. I specialize in ecommerce, social media marketing, and customer support for small retailers, helping brands grow their online presence and connect with customers. Over the years I’ve led migrations from Lightspeed to Shopify, built outreach programs with affiliates and influencers, and shaped consistent brand voices across press and digital channels. I’m seeking the right clients so we can collaborate and create a clear and effective voice for your brand.

Available to hire

Hi there! I’m Amber Shehan Alexander, based in Asheville, North Carolina. I specialize in ecommerce, social media marketing, and customer support for small retailers, helping brands grow their online presence and connect with customers.

Over the years I’ve led migrations from Lightspeed to Shopify, built outreach programs with affiliates and influencers, and shaped consistent brand voices across press and digital channels. I’m seeking the right clients so we can collaborate and create a clear and effective voice for your brand.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Store Manager at Honey & the Hive

March 1, 2023 - December 20, 2025

Hired as ecommerce and social media marketing; assisted with retail and ecommerce customer support; managed honey production and marketing for wholesale/retail customers; migrated POS and website from Lightspeed to Shopify; promoted to store manager overseeing 5 employees.

Marketing Coordinator at Biblio.com

October 1, 2009 - March 20, 2023

Exceeded as part-time customer support and moved to full-time. Assisted with social media content; promoted to Marketing Coordinator in 2013. Managed customer support and vendor interactions via email, chat and phone; managed email/SMS, social media, and content marketing; managed affiliate, freelance writer, and influencer marketing; created and spoke in a strong brand voice across outbound media and press; traveled to conventions and rare book fairs as a company representative.