Ashley Tarczyński-Borkowicz
Hi! I'm Ashley Tarczynski-Borkowicz, a frontend developer based in Poznań, Poland.
About
Hi! I’m Ashley Tarczynski-Borkowicz, a frontend developer based in Poznań, Poland. I specialize in building accessible, high-quality user interfaces with React.js and TypeScript, and I enjoy turning complex ideas into smooth, polished products.
In previous roles I combined technical work with strong user empathy from customer support, collaborating with designers and product teams to ship features that matter. I value clean code, thoughtful UX, and continuous learning.
- 4 years' experience
- Joined December 2025
Languages
- PolishFluent
- EnglishFluent
Industry experience
- Software & Internet
- Media & Entertainment
Work experience
Development of the Help Desk product in close collaboration with the team. Implemented pixel-perfect UI components, and new key features including AI-powered automation solutions and redesigns of business-critical sections of the application. Collaborated with UX designers to create optimal solutions.
Close collaboration in a small team developing a Help Desk SaaS product. Participated in designing and brainstorming new and existing functionalities. Contributed to product growth, helping reach the milestone of 1,000 paying customers.
Provided real-time customer service, technical troubleshooting, and automated internal processes using Python and JavaScript. Nominated Customer Advocate of 2022 in a company-wide recognition program. Maintained a 95% Customer Satisfaction score through high-quality service and technical problem-solving. Created 10+ comprehensive internal knowledge base articles to improve team efficiency by turning user feedback into actionable product improvements.
Education
Certifications and awards
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