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Hi, I’m Alaa Shoier, an automation and AI operations specialist passionate about designing systems that streamline workflows and boost growth. I love integrating automation into fast-paced environments and solving business problems with scalable tech solutions. Collaboration and hands-on problem-solving are at the heart of what I do. With experience leading teams and delivering projects ahead of schedule, I thrive on creating efficient processes that enhance user and operational experiences. Whether it’s building AI-powered chatbots or automating onboarding, I’m driven by making complex systems work seamlessly to support cross-functional success.…Hi, I’m Alaa Shoier, an automation and AI operations specialist passionate about designing systems that streamline workflows and boost growth. I love integrating automation into fast-paced environments and solving business problems with scalable tech solutions. Collaboration and hands-on problem-solving are at the heart of what I do. With experience leading teams and delivering projects ahead of schedule, I thrive on creating efficient processes that enhance user and operational experiences. Whether it’s building AI-powered chatbots or automating onboarding, I’m driven by making complex systems work seamlessly to support cross-functional success.

Alaa Shoier

Project Manager, AI Engineer, AI Strategy Consultant, +2

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Hi, I’m Alaa Shoier, an automation and AI operations specialist passionate about designing systems that streamline workflows and boost growth. I love integrating automation into fast-paced environments and solving business problems with scalable tech solutions. Collaboration and hands-on problem-solving are at the heart of what I do. With experience leading teams and delivering projects ahead of schedule, I thrive on creating efficient processes that enhance user and operational experiences. Whether it’s building AI-powered chatbots or automating onboarding, I’m driven by making complex systems work seamlessly to support cross-functional success.…Hi, I’m Alaa Shoier, an automation and AI operations specialist passionate about designing systems that streamline workflows and boost growth. I love integrating automation into fast-paced environments and solving business problems with scalable tech solutions. Collaboration and hands-on problem-solving are at the heart of what I do. With experience leading teams and delivering projects ahead of schedule, I thrive on creating efficient processes that enhance user and operational experiences. Whether it’s building AI-powered chatbots or automating onboarding, I’m driven by making complex systems work seamlessly to support cross-functional success.

Available to hire

Hi, I’m Alaa Shoier, an automation and AI operations specialist passionate about designing systems that streamline workflows and boost growth. I love integrating automation into fast-paced environments and solving business problems with scalable tech solutions. Collaboration and hands-on problem-solving are at the heart of what I do.

With experience leading teams and delivering projects ahead of schedule, I thrive on creating efficient processes that enhance user and operational experiences. Whether it’s building AI-powered chatbots or automating onboarding, I’m driven by making complex systems work seamlessly to support cross-functional success.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Arabic

Advanced

Work Experience

Automation Specialist at Nexus

July 1, 2025 - July 30, 2025

Built and maintained 15+ automations using Make.com across onboarding, lead tracking, registration, and internal reporting workflows. Designed and launched fully automated onboarding systems, developed monthly performance tracking automations, and created dashboards integrating data to support strategy decisions. Automated internal ticketing and client onboarding processes, integrated multiple platforms into unified automation workflows, collaborated with leadership on scalable internal processes, and assisted team members with system-related challenges.

AI Automation and Operations Lead (Project) at RFPHub

February 1, 2025 - July 30, 2025

Designed, built, and deployed a real-time AI chatbot leveraging Make.com for dynamic instant responses. Structured multi-model AI workflows for automated decision-making, engineered an AI-powered RFP optimizer, and automated generation of 500+ RFPs. Conducted API validation and transactional email workflows to streamline delivery. Transformed manual RFP processes to AI-driven systems, partnered with the CEO to integrate multiple AI tools, and delivered full automation systems improving speed and accuracy.

AI Content Operator at Kunlun Tech Co.

October 1, 2024 - July 30, 2025

Trained over 20 AI models improving app interactions, designed 1000+ visual assets to strengthen storytelling, reviewed dialogues for grammar and cultural accuracy, and conducted AI behavior testing reducing errors and improving responses. Collaborated cross-functionally to localize app content for Middle Eastern market leading to increased engagement and contributed to brand consistency through marketing alignment. Provided strategic marketing insights and detailed AI performance reporting.

CRM Customer Relations Management and Marketing at Corporate Health Consulting - CHC

May 1, 2024 - July 30, 2025

Led a 7-member team adopting AI tools, managed email campaigns improving open rates and engagement, created marketing collaterals and developed websites and landing pages to enhance digital presence. Automated LinkedIn outreach for lead generation, significantly boosting productivity across teams.

Social Media and Customer Experience Executive / Social Media Moderator at Al Sayyad Co. For Hotel Supplies

January 1, 2019 - July 30, 2025

Managed social media moderation and improved customer experiences through various executive tasks.

Executive Assistant to CEO at Alaa Shoier Freelance

April 1, 2016 - July 30, 2025

Provided executive assistant services supporting the CEO with daily operations and project coordination.