Hi, I’m Jackielyn Villanueva, a versatile and detail-oriented Social Media Specialist with experience in content creation, graphic design, and short-form video production for various digital platforms. I enjoy turning ideas into engaging visuals, editing images with Photoshop, and crafting social media content that supports organic growth and strong brand presence. In addition to social media work, I have experience in administration, HR support, content moderation, and psychology-focused internships. I’m proficient with tools like Photoshop, Illustrator, Canva, CapCut, Buffer, and Google Workspace, and I thrive in fast-paced environments where clear communication and attention to detail matter.

Jackielyn Villanueva

Hi, I’m Jackielyn Villanueva, a versatile and detail-oriented Social Media Specialist with experience in content creation, graphic design, and short-form video production for various digital platforms. I enjoy turning ideas into engaging visuals, editing images with Photoshop, and crafting social media content that supports organic growth and strong brand presence. In addition to social media work, I have experience in administration, HR support, content moderation, and psychology-focused internships. I’m proficient with tools like Photoshop, Illustrator, Canva, CapCut, Buffer, and Google Workspace, and I thrive in fast-paced environments where clear communication and attention to detail matter.

Available to hire

Hi, I’m Jackielyn Villanueva, a versatile and detail-oriented Social Media Specialist with experience in content creation, graphic design, and short-form video production for various digital platforms. I enjoy turning ideas into engaging visuals, editing images with Photoshop, and crafting social media content that supports organic growth and strong brand presence.

In addition to social media work, I have experience in administration, HR support, content moderation, and psychology-focused internships. I’m proficient with tools like Photoshop, Illustrator, Canva, CapCut, Buffer, and Google Workspace, and I thrive in fast-paced environments where clear communication and attention to detail matter.

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Language

English
Fluent

Work Experience

Social Media Specialist (Commission-Based) at Freelancer
January 1, 2019 - Present
Created engaging visual content including graphics, posters, and short-form videos for social media platforms. Edited and manipulated images using Adobe Photoshop for marketing materials and client needs. Produced short-form video content (Reels, TikTok, IG) using CapCut, focusing on trends and audience engagement. Designed content using Canva for branding, promotions, and daily social media posts. Assisted in content planning and execution to support organic growth and online presence.
Operations & Marketing Lead (Project) at Small Bean (Independent Café Project)
January 1, 2024 - September 1, 2024
Designed and implemented end-to-end operational systems including procurement, inventory tracking, pricing models, and sales documentation. Developed menu pricing strategies based on cost analysis and product performance tracking. Monitored sales trends to identify high-performing products and optimize inventory planning. Managed digital marketing channels and brand visibility strategies through Google Business Profile, Meta platforms, and TikTok. Planned and executed paid advertising campaigns via Meta Business Suite. Built structured content calendar using Buffer, Tello, and Google Sheets. Created marketing materials using Canva and Adobe Illustrator. Oversaw recipe development and product testing.
Content Moderator at Enshored Inc.
March 1, 2024 - September 1, 2024
Reviewed and moderated user-generated content on TikTok, ensuring compliance with platform guidelines and community standards. Identified and flagged inappropriate, harmful, or unclear content, escalating complex cases to Team Leads (TL) or Quality Analysts (QA) for further review. Utilized internal tools such as TCS for content moderation and Lark for team communication and coordination. Maintained accuracy and consistency despite frequent policy updates, demonstrating strong attention to detail and adaptability. Collaborated with team members to ensure efficient workflow and uphold content quality standards.
Product Lister / E-commerce Assistant at Valor Investing
June 1, 2022 - November 1, 2022
Managed product listings across 6 e-commerce accounts including Facebook Marketplace, eBay, Amazon, Walmart, and Etsy. Conducted product research to identify trending, high-demand, and competitively priced items. Sourced reliable suppliers and maintained organized product sheets with accurate data. Optimized product listings by rewriting titles, improving descriptions, and selecting high-converting images. Edited and enhanced product visuals using Canva to increase engagement and click-through rates. Applied strategic pricing and markup to ensure competitiveness while maintaining profitability. Coordinated with account owners for secure login access (OTP handling) while maintaining the confidentiality of sensitive information. Used AI tools (ChatGPT) to generate compelling, sales-focused product captions.
Documentation Staff at Greencrest Development Corporation
January 1, 2019 - August 1, 2019
Managed outbound calls to potential applicants and followed up on clients with pending housing payments. Handled customer inquiries and concerns while maintaining professional client communication. Organized, encoded, and maintained accurate records of client information and documentation. Designed basic marketing materials such as calling cards and invitation cards to support company initiatives.
Social Media Specialist (Commission-Based) at Freelancer / Self-Employed
January 1, 2019 - Present
Created engaging visual content including graphics, posters, and short-form videos for social media platforms. Edited and manipulated images using Adobe Photoshop for marketing materials and client needs. Produced short-form video content (Reels, TikTok, IG) using CapCut with a focus on trends and audience engagement. Designed content using Canva for branding, promotions, and daily social media posts. Assisted in content planning and execution to support organic growth and online presence.
Operations & Marketing Lead at Small Bean (Independent Café Project)
January 1, 2024 - September 1, 2024
Designed and implemented end-to-end operational systems including procurement, inventory tracking, pricing models, and sales documentation. Developed menu pricing strategies based on cost analysis and product performance tracking. Monitored sales trends to identify high-performing products and optimize inventory planning. Managed digital marketing channels and brand visibility strategies through Google Business Profile, Meta platforms, and TikTok. Planned and executed paid advertising campaigns via Meta Business Suite. Built structured content calendar using Buffer, Tell o, and Google Sheets. Created marketing materials using Canva and Adobe Illustrator. Oversaw recipe development and product testing.
Data Analyst (Work Immersion) at Torres Technology Center Corporation
January 1, 2019 - January 1, 2019
Collected and organized data from multiple sources for analysis. Performed basic data analysis to identify trends and patterns. Assisted in preparing reports and summaries based on findings. Collaborated with team members to understand data requirements. Documented analysis processes and suggested improvements to workflows.

Education

Bachelor of Science in Psychology at St. Vincent College of Cabuyao
January 1, 2021 - January 1, 2026
Bachelor of Science in Psychology at St. Vincent College of Cabuyao
January 1, 2021 - January 1, 2026

Qualifications

Guidance Counselor Assistant Intern
January 8, 2026 - February 12, 2026
Clinical Psychology Intern
October 20, 2025 - November 21, 2025
HR Intern
June 24, 2025 - August 12, 2025
Data Analyst (Work Immersion)
January 1, 2019 - January 1, 2019

Industry Experience

Media & Entertainment, Retail, Education, Professional Services, Software & Internet