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Hi, I’m Anthony. I’m a results‑oriented professional transitioning into WordPress Development with a solid foundation in modern web technologies and more than a decade of technical troubleshooting experience. I recently earned certificates in Front-End Development (Meta), WordPress, Data Analytics on AWS, Git, and GitHub, and I’m applying these skills to build responsive, user‑focused WordPress websites and themes. I enjoy solving complex technical issues, collaborating with cross‑functional teams, and delivering clean, maintainable solutions that improve user experience. I take pride in documenting processes, contributing to knowledge bases, and staying current with industry best practices. I’m committed to delivering reliable support, measurable results, and positive collaboration with colleagues and stakeholders.…Hi, I’m Anthony. I’m a results‑oriented professional transitioning into WordPress Development with a solid foundation in modern web technologies and more than a decade of technical troubleshooting experience. I recently earned certificates in Front-End Development (Meta), WordPress, Data Analytics on AWS, Git, and GitHub, and I’m applying these skills to build responsive, user‑focused WordPress websites and themes. I enjoy solving complex technical issues, collaborating with cross‑functional teams, and delivering clean, maintainable solutions that improve user experience. I take pride in documenting processes, contributing to knowledge bases, and staying current with industry best practices. I’m committed to delivering reliable support, measurable results, and positive collaboration with colleagues and stakeholders.

Anthony W. Smith

Web Developer, Front-End Developer, Programmer, +2

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Hi, I’m Anthony. I’m a results‑oriented professional transitioning into WordPress Development with a solid foundation in modern web technologies and more than a decade of technical troubleshooting experience. I recently earned certificates in Front-End Development (Meta), WordPress, Data Analytics on AWS, Git, and GitHub, and I’m applying these skills to build responsive, user‑focused WordPress websites and themes. I enjoy solving complex technical issues, collaborating with cross‑functional teams, and delivering clean, maintainable solutions that improve user experience. I take pride in documenting processes, contributing to knowledge bases, and staying current with industry best practices. I’m committed to delivering reliable support, measurable results, and positive collaboration with colleagues and stakeholders.…Hi, I’m Anthony. I’m a results‑oriented professional transitioning into WordPress Development with a solid foundation in modern web technologies and more than a decade of technical troubleshooting experience. I recently earned certificates in Front-End Development (Meta), WordPress, Data Analytics on AWS, Git, and GitHub, and I’m applying these skills to build responsive, user‑focused WordPress websites and themes. I enjoy solving complex technical issues, collaborating with cross‑functional teams, and delivering clean, maintainable solutions that improve user experience. I take pride in documenting processes, contributing to knowledge bases, and staying current with industry best practices. I’m committed to delivering reliable support, measurable results, and positive collaboration with colleagues and stakeholders.

Available to hire

Hi, I’m Anthony. I’m a results‑oriented professional transitioning into WordPress Development with a solid foundation in modern web technologies and more than a decade of technical troubleshooting experience. I recently earned certificates in Front-End Development (Meta), WordPress, Data Analytics on AWS, Git, and GitHub, and I’m applying these skills to build responsive, user‑focused WordPress websites and themes. I enjoy solving complex technical issues, collaborating with cross‑functional teams, and delivering clean, maintainable solutions that improve user experience.

I take pride in documenting processes, contributing to knowledge bases, and staying current with industry best practices. I’m committed to delivering reliable support, measurable results, and positive collaboration with colleagues and stakeholders.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Sr. SAS Help Desk Representative at State Street Bank Corp.

May 1, 2017 - Present

Supported over 50 platforms including web-based applications, ensuring high availability and seamless user access. Collaborated with senior management and cross-functional teams to resolve complex technical incidents. Contributed to a comprehensive knowledge base and documented processes for peer use. Handled 20-50 support requests daily, maintaining high user satisfaction through meticulous attention to detail.

Contractor / Technical Support Analyst at Insight Global / Assurant Solutions

June 1, 2015 - March 1, 2016

Resolved software and hardware issues via remote access tools (Bomgar, BigFix), ensuring minimal downtime for critical systems. Utilized Active Directory and multiple databases, gaining experience with backend structures that power frontend interfaces.

Technical Support / Help Desk Specialist at H&R Block World Headquarters

November 1, 2012 - April 1, 2015

Assisted with advanced server setup and migration for 12,000 retail offices, gaining deep insight into network environments and data deployment. Provided end-user system training, translating complex technical concepts into actionable information for non-technical users.